Sales Administrator Apprenticeship with Aviation Catering Company Based at Birmingham Airport

Customer service: answering, screening, and transferring inbound calls Account management of existing customers, ensuring excellent customer relations Preparing customer quotes, processing, and uploading documents onto company systems General office duties and administration Providing administrative support to the management team as required Performing data entry tasks related to customer orders, dispatch, etc.

Training:

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.

Training Outcome:

Progression into permanent position with the possibility of further training in management and possible management qualifications.

Employer Description:
An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a management role within a fast-growing company. In this role, you’ll be part of a supportive and friendly office team, gaining hands-on experience while providing essential support in the day-to-day management of customer accounts and general office operations. This is more than just an apprenticeship—it’s your chance to develop valuable skills, build lasting relationships, and grow with a company that values your ambition.

Working Hours :
Monday - Friday, 09:00 - 15:00.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,time management,Accuracy,Data entry skills,Managing tasks