Hyundai Parts Advisor Apprentice - Hull

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

Duties will include: 

Working with customers to meet their requirements and giving advice on additional parts and services  Matching orders against stock items and sourcing parts, while offering competitive prices  Working as a team and independently to reach set goals and KPIs  Delivering fantastic customer service while remaining efficient and focused on your tasks Incoming and outgoing call handling, face-to-face transactions, and IT-based communications  Managing goods in and out  Working with suppliers, placing orders or returns and processing paperwork accurately  Working to a high level of customer service at all times and remain courteous and police to customers 

Training:

Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1  
 
Level 2 Customer Service Practitioner apprenticeship standard, 
 
Standard Training will include: 

Nationally recognised qualifications  IMI level 2 Certificate in Customer Service for the Automotive Industry  ATA Accreditation Customer Service Advisor  Bespoke Hyundai certified training  Regular in dealer review and assessment visits  Functional skills if needed 

Training Outcome:
Possible permanent position for the right candidate on the completion of the apprenticeship On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k

Employer Description:
Drive operates 29 franchise outlets for Vauxhall, MG, Leapmotor, Hyundai, Citroën and Peugeot in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit..

Working Hours :
Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience


  • Location: LIVINGSTONE ROAD HESSLE HU13 0AB
  • Type: Permanent
  • Recruiter: NOTTINGHAM COLLEGE
  • Posted: 22-Aug-2025
  • Posted on: findapprenticeship.service.gov.uk