pharmacy retail apprentice

Helping over the counter Serving patients Learning in house systems Talking to customers via the phone Handling cash payments Handling queries face to face Requesting prescriptions on behalf of the patients Advising on minor elements (to be taught during apprenticeship Order stock and maintaining displays Additional business requirements

Training:
Level 2 Customer Service Practitioner qualification Functional Skills in maths and English, if required

Training Outcome:
There are opportunities for further qualifications including Dispensing Technician. The world is their oyster as far as the level of hierarchy of qualifications the candidiate can achieve being loyal to the company.

Employer Description:
We are a part of a family owned independent community pharmacy group. We are hugely popular in the community we serve, our customers will expect warmth and friendliness as well as confidence in attending to their queries. Our customers are passionately our number one priority under all circumstances. We are opening our doors to apprenticeships to enable one to gain insight into the world of Pharmacy and gain a wealth of experience with the possibility to further training opportunities.

Working Hours :
Shift work. Monday - Friday, 10.00am - 6.00pm (Every other Thursday). 1 hour lunch break. Saturday, 9.00am - 5.00pm (every other Saturday). 30 minute lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Reliability