Apprentice Sales Advisor

A pivotal role within the sales operation of the business Responsible for developing and building long lasting relationships with customers and vendors Ensuring consistently high levels of customer service and support to ensure customer satisfaction. Whilst at the same time ensuring compliance with all company policy and procedures Developing and expanding relationships with customers and vendors Maintaining and helping grow our sales and customer base resulting in repeat business Answering customer questions via the phone, ebay, email, social media and Whatsapp Using our custom in house software Using various systems to locate parts for customers Create detailed quotes in a timely manner for customers Liaising with internal departments to respond to customer inquiries and resolve any issues Working towards company KPI’s and goals Demonstrates behaviours consistent with the company's values in all interactions with customers, colleagues and vendors Working as a team player, flexible and helpful ensuring support for both colleagues and customers

Training:

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator Apprenticeship Standard, with training in how to:

Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data Produce accurate records and documents including emails, letters, files, payments, reports and proposals Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels Manage projects, including the use of tools to scope, plan, monitor and report

For a full list of programme modules visit: velocity-pt.co.uk

Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position

Employer Description:
The company was established in the winter of 2002 on the border of Rotherham and Sheffield. Since then we have shipped a huge array of parts for multiple vehicles at prices your bank accounts will be thankful for, with next day delivery and same day dispatch. We're a leading Mitsubishi Breakers with an average annual dismantling rate of near on 1000 4x4s a year since our establishment and with over 3000 new used parts listed online (with many many more in stock that are yet to be broadcasted) you’re sure to get what you need at Mitzybitz.com and if not then contact us, we may have just what you’re looking for!

Working Hours :
Monday - Thursday. 08:15 - 17:00 & Friday, 08:30 - 16:00 (30 minute lunch)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience