Academy Apprentice (Generalist Role)

As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot.

Your key responsibilities will include:

Dealing with customer sales at the trade counter and over the telephone Making outgoing calls to existing account holders to promote new products and offers Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers Processing customer orders and taking delivery of goods and the basic administration related to these functions Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot Communicating with various internal and external customers to build relationships and provide a high-quality service that encourages repeat business

Training:

Level 2 Trade Services Apprenticeship Standard:

Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship How training will be delivered is to be confirmed

Training Outcome:
At Howdens, there are great opportunities to progress into one of many key depot roles including sales and management

Employer Description:
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in recognition of excellence in the workplace. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.

Working Hours :
8am - 5pm/7.30am - 4.30pm, days to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Good time keeping,Planning & attention to detail,Target driven