Apprentice Security Officer

Main duties you will learn:

Provide security patrols or static duties across the university and its perimeter on foot, bicycle or vehicle to ensure the safety of the staff, students, and visitors, identify and report security risks and to protect the interests of the university Respond to incidents, using the national decision-making model to resolve issues in sometimes challenging situations, remaining impartial, objective, and professional Work with other departments in the university and external partners, like the emergency services to manage incidents Provide advice on security matters where appropriate and escalate serious incidents for the attention of Team Managers or their deputy Deal sensitively, compassionately and calmly with emergencies including serious wellbeing issues like mental health crises, serious crime and environmental emergencies like fire and flooding, providing advice, direction and support for students, colleagues and members of the public Monitor the university for threats and risks and capture, record and report intelligence and information relevant to community safety and security for the University and its environs Ensure that safeguarding incidents involving children and adults are reported in line with safeguarding responsibilities Undertake security control room duties and operate control room security systems, including CCTV, telecommunications and others, including new systems that may come online, in compliance with the Data Protection Act, General Data Protection Regulations, Human Rights Act and other relevant legislation Support locking and unlocking procedures for the university estate ensuring the safe custody and control of keys and alarms
Undertake assigned duties for events and other special occasions as directed Comply with the requirements of all health and safety regulations, to assess and report on risks and to take appropriate action to avert those risks To include first aid and action to take in the event of fire Ensure that all staff, students, and visitors are dealt with in accordance with the requirements of equality, diversity, and anti-discrimination legislation. Be inclusive and treat everyone with dignity and respect, supporting equality and valuing diversity Attend court or internal hearings to give professional evidence as required Participate in a culture of continuous improvement Complete all mandatory training and undertake other required training and development to ensure that you are fully competent to perform your role, including where new technologies and systems are introduced to the university

Training:

Training towards achieving the Professional Security Operative Level 2 Apprenticeship Standard will be delivered with our training provider partner Mercury Training using a variety of methods. 

Training schedule has yet to be agreed upon, further details will be made available at a later date.

This apprenticeship aligns with International Foundation for Protection Officers for Member level, for those successfully completing the apprenticeship.

Training Outcome:
Progression to a Security Officer

This apprenticeship aligns with The Security Institute for two routes: an apprentice without prior experience in the sector can apply for membership at a Non-professional grade; and an apprentice with relevant work experience, along with industry-related level 3 and above qualifications may meet the criteria for a Professional Membership grade.

Employer Description:
A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.

Working Hours :
Exact shifts to be confirmed You will be required to work 1584 hours per year plus 312 hours of guaranteed overtime.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness