Business Admin Co-Ordinator Apprentice

Key Responsibilities

Handle incoming and outgoing phone calls with professionalism and courtesy. Secure instructions on quotations by effectively communicating with potential and existing clients. Update and provide improvements to our management systems including CRM (Hubspot), Project Management (Monday.com) and Accounts (Xero). Preparing and sending invoices via Xero Build and maintain strong relationships with clients through excellent communication skills. Undertake general office administration tasks, including data entry, managing office supplies and taking meeting notes. Prepare and follow up on sales quotes, ensuring timely and accurate responses. Assist in the preparation of sales reports and analysis to track performance and identify opportunities. Collaborate with other team members to ensure seamless customer service and support. To be Fire Marshal Contribute to the development of company documents and company initiatives.

Requirements

Proven strong experience in a customer service or sales role. Exceptional communication and interpersonal skills. Strong organisational and multitasking abilities. Previous use of CRM systems, Project Management systems and Accounting software. Proficiency in Microsoft Office Suite. Ability to work independently and as part of a team. A proactive and positive attitude with a passion for client satisfaction.

Training:

This apprenticeshipship will be supported by an level 3 Business Administration qualification provided by the apprenticeship college. This will be provided via workshops, IT specific session and theatre based learning through live remote sessions twice monthly. As well as internal training ongoing skills coach support will be provided.

Training Outcome:
Upon completion of the apprentice training there will be an opportunity to remain in a permanent vacancy.

Employer Description:
Creating a future where we live in balance with and connected to nature, by increasing our understanding of natural infrastructure and guiding its enhancement in the places we live, work and play. Wharton are a team of talented arboricultural and ecological consultants, committed to improving the places where we live, work, and play.

Working Hours :
Monday-Friday, 9.00am - 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience