IT & Operations Apprentice

The Role

Have you ever wanted to combine a passion for IT and Football?

Queens Park Rangers FC and the QPR in the Community Trust are seeking a proactive and dedicated IT & Operations Apprentice to join the team. This role will be Located at Matrade Loftus Road Stadium and the TSG Elite Performance Centre Training Ground (“TG”.) Please note the responsibilities will be shared between the Club and Community Trust.

This is a 2-year fixed contract apprenticeship with opportunities of a permanent role at the end of the apprenticeship. Suitable for a school leaver as well as more experienced candidates, the individual will study to attain the Level 3 Information Communications Technician qualification which will itself occur over an 18 month period.

The role will provide the successful candidate with hands-on experience and a wide ranging view of the Football industry across various IT disciplines and areas of operations whilst they complete their Information Communications Technician (Level 3) Apprenticeship.

As part of the Operations team the apprentice will support the wider business in troubleshooting, maintaining and improving our IT systems, as well as assisting with Matchday operations and preparation of the Stadium and TG.

Essential Duties and Responsibilities

Assist in the setup, maintenance, and troubleshooting of IT equipment and systems; Support the IT MSP in managing and resolving IT support requests from staff; Assisting the Operations Department with administrative functions, through detailed record keeping, and proactive monitoring of stadium and event operations. Help maintain the security and integrity of our IT systems by following cybersecurity best practices; Assisting with physical event set up, maintenance and logistical support for Matchdays and other events at the two locations; Participate in the deployment and management of software applications and updates; Document IT processes and procedures for future reference; and
Stay updated with the latest IT and cybersecurity trends and technologies. Comply with all company policies/procedures. Adhere to all company regulations regarding policies, procedures, health, safety and security. All other duties that may arise from time to time and fall within the scope of this position.

Training:

ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications

Training Outcome:

Potential for permanent role after completion of apprenticeship for the right candidate

Employer Description:
Queens Park Rangers Football Club, commonly abbreviated to QPR, is a professional association football club based in Shepherd's Bush, West London, England. The team competes in the EFL Championship, the second level of the English football league system.

Working Hours :
Monday - Friday (9:00am - 6:00pm) - Shifts TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Willingness to learn,Hard-working,Hardware and software,Excellent time management