Customer Service Sales Apprentice

Learn sales administration by rotating through multiple sales office functions; customer service, calling new clients, calling existing clients Observe the sales process by assisting sales representatives as they win new business Practice and test sales strategies by calling existing and new clients. Maintain and develop relationships with clients Assist customers in providing them with information like product or service quotes Provide additional administrative support to senior sales staff Learn how to prepare quotes and pricing calculations for clients Learn how to use SAGE Software for order processing Updates job knowledge by participating in educational training Answer the telephone Respond to emailed customer enquiries

Training:
Customer Service Practitioner Apprenticeship Standard The apprenticeship will be completed at the workplace and one day a month at Protocol consultancy Services B3 2NH

Training Outcome:
Full-time employment and further qualifications for related services within the business

Employer Description:
Distributor of Cable management Our aim is to supply high-quality cable management and network cabling containment products and solutions by leading manufacturers which suit your needs, ensuring you get what you want, where you want it. We supply products from the likes of Marco, Halfen, Pemsa, Legrand, Cablofil and Pump House to name just a few.

Working Hours :
Monday - Friday, 08:00 - 17:00

Skills:
Communication skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience,• Ability to be persistent