Customer Service Apprentice

Be responsible for contacting aircrafts sellers throughout the world, with the aim of listing their aircraft on our platform. Once the seller has registered to list their aircraft, be trained on how to upload the aircraft and will then support the customer with their listing until the aircraft has sold. Training will be provided on how to use our CRM system and the candidate will be mentored in the best practices for organising and ranking prospects, how to approach a prospect for the first time and support the customer until the aircraft has been sold.

Training:

Customer Service Practitioner L2 Standard

This qualification requires college attendance one day a month.

Training Outcome:

We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

Employer Description:
AvPay is an aviation marketplace and directory that connects with pilots and customers with aviation companies around the world. They have over 3,000 aircraft listed in over 80 different countries.

Working Hours :
Monday to Friday 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental