Home Care Administrator Apprentice

Answer the telephone promptly and handle inquiries courteously and confidentially Understand and support Service Users, particularly those with mental health issues Liaise with relatives, residents, and service providers. Perform secretarial/clerical duties as required Ensure all correspondence is promptly addressed and filed correctly Keep key individuals informed about the location of important files and contacts. Coordinate meetings and take notes Support with taking on call when needed Reading daily notes/ Checking Emar’s everyday Ensure the office is clean and tidy Scheduling meetings with other professionals

Training:
You will work towards completing a Business administrator
Level 3 (A level) Training will delivered mostly remotely with some face-to-face teaching by EEVT The employer will give you time out of your working week to focus on your qualification

Training Outcome:
Potential of a full-time position upon successful completion of the apprenticeship.

Employer Description:
Our client is dedicated to providing exceptional home care services, prioritizing the well-being and comfort of their Service Users. They offer personalised care tailored to each individual needs, maintaining high standards and ensuring regulatory compliance. By fostering positive relationships with Service Users and their families, they enhance the quality of life for those they serve, promoting independence and dignity in a supportive environment.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Patience