Apprentice Sales Assistant and Animal Carer (Animaltastic Hemel Hempstead)

Duties to include, but not limited to;

Completing the daily maintenance and health checks on all species of livestock This will include ensuring our high levels of cleanliness and animal welfare are met Tasks will also include enclosure maintenance, food preparation and animal health checks Attention to detail is essential Promoting high levels of customer service to all of our regular and one off customers This will involve having a high level of product knowledge and being able to pass on advice and recommendations to give a high level of shopping experience Monitoring, maintaining and updating sales display areas to provide attractive sales spaces and help to build the image of the company Dealing with multiple types of transactions and payment processes Also dealing with customers face to face, over the phone and via email Ordering new stock and assisting with the receipt and unloading of goods To ensure that the goods are uploaded onto the system and any issues are rectified Dealing with customer complaints and ensuring that customer queries are able to be rectified

Training:
Full training to be provided by the employer and KEITS at the place of employment. The applicant will be working towards and gain a Level 2 Animal Care & Welfare Apprenticeship Standard. The learner will be allocated an industry specific training consultant who will provide both remote and on site visits throughout the apprenticeship. The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship.

Training Outcome:
The right candidate will help to became an asset to our team and become a permanent member of the team. Future prospects include becoming a member of staff and building up to potential become management. This will be dependent on skills learnt during the apprenticeship scheme.

Employer Description:
Animaltastic is a local, independent pet shop covering all aspects of pet care. We strive to give the best level of customer service and ensure that we can fill the role of the local, independent friendly pet shop. All staff are given full training in all areas of pet care in order to help give customers the knowledge in which they require and ensure that they have the highest level of shopping experience possible.

Working Hours :
4 days a week including a w/ends rota, shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Patience,Previous animal experience