Apprentice Business Administrator

Your duties and responsibilities in this role will consist of:

·        Answering the telephone

·        Speaking with customers via email and on the phone

·        Handle queries

·        Take payments

·        Ensuring adequate stock levels

·        Provide excellent customer service

·        Update the CRM and paperwork

·        Data and diary management

·        General office admin tasks

Training:

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:

·        Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.

·        Produce accurate records and documents including emails, letters, files, payments, reports and proposals.

·        Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning.

·        Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels.

·        Manage projects, including the use of tools to scope, plan, monitor and report.

For a full list of programme modules visit: https://velocity-pt.co.uk/

Training Outcome:

The role offers long term security and the opportunity to progress into a permanent position.

Employer Description:
DDM Health is a data-driven digital health and virtual care company that is on a mission to empower people to live healthier, happier lives - and we're hoping to care for 1 million people by 2026.

Working Hours :
Monday to Friday, 08:30m – 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience