apprenticeship

Assist with IT Support: Troubleshoot and resolve technical issues for colleagues, including hardware malfunctions, software glitches, and network connectivity problems.
Maintain and Upgrade Systems: Help with the installation, configuration, and maintenance of computer systems and software, ensuring everything runs smoothly and securely.
Document and Report: Keep detailed records of support requests and resolutions, track system performance, and prepare reports to help improve IT operations.

Training:

You'll be working towards a Level 3 Information Communications Technician apprenticeship standard, including Functional Skills if required. Training will primarily take place on-site at our company. Additionally, you'll attend weekly sessions at our partner

Training Outcome:

Upon successfully completing the apprenticeship, the right candidate can expect a range of exciting career opportunities, including:

IT Support Specialist: Provide advanced technical support and manage complex IT issues, ensuring smooth operations across the organization.
Network Administrator: Oversee and maintain network systems, optimize performance, and implement security measures to protect company data.
Systems Analyst: Analyze and improve IT systems and processes, working closely with stakeholders to enhance efficiency and effectiveness.

Employer Description:
ZANS IT Consultants Ltd is a leading provider of innovative IT solutions and consulting services, dedicated to helping businesses leverage technology for growth and efficiency. Founded with a commitment to excellence, we specialize in delivering tailored IT strategies, cutting-edge technology solutions, and exceptional customer service.

Working Hours :
Monday to Friday 11-16 Saturday might be expected to work

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative