Business Administration Apprentice

Provide administrative support in line with service level agreements Maintain polite and professional communication via phone, e-mail and mail Manage diaries for a team of surveyors and technicians Screen phone calls and route callers to the appropriate departments  General office tasks, filing, generating reports, booking meetings and re-ordering office supplies   Update insurer portals Handle sensitive data in a confidential manner Resolve administrative problems   Produce reports to management and insurers Meet and greet visitors  This list is not exhaustive, and employee may be asked to perform other reasonable duties with this role

Training:

You will undertake a Level 3 Advanced Apprenticeship in Business Administration. This will include Functional Skills at Level 2 in maths and English if you don't already hold these qualifications or equivalent.

The course will be delivered within the workplace based in Kirkby, Liverpool by an experienced assessor who will visit once per month. You will complete off the job training 1 day per week, this will be arranged by your assessor and employer.

Training Outcome:

Once qualified you may wish to further your career in administration by completing higher level qualifications.

Employer Description:
The company was founded in 1948, with its headquarters in Liverpool. A successful expansion programme has seen the opening of an additional four offices spread across the north-west and into north Wales. We have maintained a steady turnover in the past two years, and with this has come investment in the latest online technologies and service facilities to ensure a comprehensive, professional and customer-focussed claims management service. As a company we have gone from strength to strength, bucking the downward trend in the property market and achieving real growth in the face of the toughest recession for a generation.

Working Hours :
Monday to Friday 8am - 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Flexible approach