Customer Service Practitioner Level 2 Apprentice

Providing excellent customer service General clerical duties Serving customers Cash handling and using till Serving and assisting customers Deal with deliveries and orders Stock Control and stocktaking Deal with enquiries in the shop and via the telephone Learning product lines Pricing of stock Upselling of products and services Estimating, pricing and follow up of quotes

Training:
On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2 Apprenticeship qualification

Training Outcome:
Progression into full time employment available for a suitable candidate

Employer Description:
K&A Pharmacy are a friendly pharmacy based in Low Fell in Gateshead. We are accessible by bus routes and offer excellent customer service. We will support any apprentice who wants to start a career in this industry with the very best experience.

Working Hours :
Monday - Friday, 9.00am - 5.00pn Shifts may vary

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Punctual,Initiative