Retail Parts Advisor Apprenticeship

The role of a Retail (Parts) Advisor Apprentice:

Building and maintaining relationships with internal and external customers both in person and over the phone Developing relationships with other departments Preparing orders Meeting deadlines Stock control/Management Processing Warranty Claims and Payment Identifying Parts Business development/ Planning Marketing and Visual Merchandising Forecasting and Budgeting Managing logistics including organising and arranging deliveries

Training:
You will learn the key principles, practices and skills that underpin the role You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme

Training Outcome:

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

Parts process specialist Parts supervisor Parts manager After sales manager May lead to sales executive

Employer Description:
Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Working Hours :
TBC by employer

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative