Administration Assistant Apprenticeship

Shared Duties

Responsible for the safety of yourself, and others Ensuring that there is an open and inclusive environment within BG To be supportive to all fellow colleagues and always speak in good faith Complete all training set by BG and to remain up to date with qualifications for own job role To support and work towards the business objectives and budgets To ensure confidentiality and security of all practice and clients documentation and/or information and to report any GDPR breaches without delay To assist team members with their work, particularly during            holidays and absence periods and lunch breaks Report any suspicious activity to our MLO without delay And any such other task which may reasonably be required

Principle duties, tasks and responsibilities

Speaking to clients on the phone, in person and via email Being the first point of contact for clients Giving out quotes to Conveyancing clients Maintaining an efficient filing system Setting up new files accurately and speedily on instructions from    the fee earner Dealing with clients and outside organisations on the telephone and in the office, taking the correct details and gaining identification where applicable Photocopying, filing and shredding Diary management, ensuring fee earners have sufficient time for    preparation and to discuss any other requirements that they may have Dealing with post, franking, scanning and adding to files where applicable Assisting in the completion of file reviews Taking and receiving client payments Bills Posting Slips

Training:

As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.

The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths.

Off-the-job-training:

Apprenticeships are about upskilling and reaching occupational competency takes time. Many employers and apprentices have praised the positive effect off-the-job training have on their productivity and apprentices feel valued by the significant investment in their training.

All off-the-job training must be relevant to the Apprenticeship Standard being undertaken. Your off-the-job training will be agreed upon with your employer and Avant before you commence your programme
End-Point Assessment (EPA):

At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.

This includes:

Apprentice Showcase Professional discussion Project Presentation

Training Outcome:
Continued employment, excellent developmental and progression opportunities within the organisation.

Employer Description:
BG Solicitors is one of the oldest established practices in Grimsby, set up by the late Mr Tom Beetenson on 1st January 1944. He was joined in 1953 by Lawrence Gibbon and their initials still remain as the name of our firm. Since those early days, the Practice has grown steadily and is now one of the largest and most respected in the area. Our clients, both private and commercial, demand a first-class legal service, and through our commitment to quality standards throughout all areas of the practice, we ensure that’s exactly what they receive. With offices in Grimsby, Scunthorpe, Louth and Barton upon Humber at BG Solicitors LLP we pride ourselves on retaining the values and approach of a family practice.

Working Hours :
Monday to Friday, 8.45am - 5.15pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Grade 4 or above in English,Grade 4 of above in Maths