Application Support Analyst Apprentice
Provide technical services and support for business systems that enable the organisation to meet its business objectives
Continually develop our applications and implement changes that enhance service delivery. Ensure any changes are thoroughly tested beforehand.
Help us get the most from our technology by making sure people know how to use the business systems and applications we provide and have access to training and support
Provide expertise in identifying and applying business systems to improve the performance and efficiency of the organisation
Support of users on all business systems, in-house developed systems and all other 3rd party software systems and associated interfaces
Liaise with 3rd party suppliers to further develop products in use within the organisation and liaise with and be actively involved with associated user groups
Ensure business systems are correctly installed, maintained and decommissioned - with a focus on value for money and adherence to relevant procedures and legislation
Ensure routine tasks (reports, extracts, programmes, etc) are completed as scheduled so that service delivery is not jeopardised
Ensure all systems are managed in a secure way so that company policies and audit requirements are met, implementing and enforcing policies, procedures and configuration standards that ensure VIVID meets all statutory, industry and regulatory responsibilities associated with its IT operations
Maintain the background tables, set up data, user access, security and regular processing tasks for business systems to maximise data integrity and the performance, availability and usability of each system and its modules as required by the business
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position.
Employer Description:
We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! Are you a driven individual with a passion for technology and a desire to shape the future of our business? Our Business Systems Apprenticeship Programme is the perfect opportunity for you! We are looking for enthusiastic early career applicants who are ready to dive into the dynamic world of business systems, learn from industry experts, and develop skills that will set you up for success. Why Choose Our Apprenticeship Programme? • Hands-On Experience: Work on real projects that impact our business, gaining invaluable hands-on experience from day one. • Expert Mentorship: Learn from industry professionals who are committed to your growth and success. • Earn While You Learn: Get paid while you develop your skills and knowledge, with the opportunity to earn a nationally recognised qualification. • Career Progression: Our apprenticeship programme is designed to lead to a full-time role within our company, offering long-term career prospects. • Cutting-Edge Technology: Be at the forefront of technology, working with the latest business systems and tools that are driving change across industries.
Working Hours :
Monday to Friday 9am to 5pm, hybrid working
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Fast learner