ICT Apprentice

To provide front line support and services to Classrooms Provide support and coaching to teachers, students and support staff Assist with installation, configuration and imaging of desktop computers, laptops and chrome books User Account Management on various IT systems including Active Directory Application support and maintenance (currently SIMS) Wireless Network System Maintaining equipment asset registers and device loans Managing and supporting cloud-based systems – Office 365 / Google Perform backups and restoration of data when required IT Hardware upgrades / repairs Deal with external suppliers / support contracts Ordering of IT equipment and consumables To assist at College events, (Awards evenings / Open Evenings / Welcome Days / Sports Days) as and when required Assist with the maintenance of Printers, Print Management Software, Scanners and projector/TVs/interactive boards  To perform any technical and administration related tasks as requested by the Network Manager

Training:

This apprenticeship is delivered as a day release at our Stratford campus. 

Level 3 Information Communications Technician  Behaviour, Skills and Knowledge

Training Outcome:
There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

Employer Description:
The Palmer Catholic Academy (TPCA), previously known as Canon Palmer Catholic School, is a Roman Catholic secondary Academy school in Ilford, in London, England that was the first of its type in the area.

Working Hours :
Monday to Friday, 8:00 - 16:00, with 48 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail