Customer Service Apprentice

Duties will include 

Answering telephone queries Updating customer portals Creating pick lists Arranging transport - collection and delivery Shipment Processing Competent use of the company EPR system General customer services ddministration

Training Outcome:

To be decided upon completion of training.

Employer Description:
WHS Plastics, founded in 1933, is a wholly owned business of the Smith family. During 2023 the acquisition of Xandor Plastics expanded the company to form a £200m group. With headquarters in Minworth, Sutton Coldfield, the group now employees more than 1700 skilled and experienced staff. WHS Plastics design and develop high quality ‘technical’ plastic components, assemblies and systems. This includes exterior and interior components that can be either painted or unpainted, EV battery components and functional black parts. We are experienced in providing customers with solutions through close partnerships are able to deliver complex commodities including just in time sequencing.

Working Hours :
Monday - Thursday - 08:00 -16:30. Friday - 08:00 - 13:30.

Skills:
Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Good Timekeeping,Honesty