Business Administration Apprentice

You will work with our team to provide administrative support across all elements of our work including membership, events and finance. Training and support will be provided throughout the apprenticeship to ensure you learn new skills and gain practical experience.

Here are the some of the things you could be working towards; 

Creating and sending invoices for our services including membership and events Checking the details on invoices are correct.  Keeping our digital records up to date including marking invoices as paid and collecting membership information Assisting with event bookings Checking all bookings to ensure data is captured and following systems/processes that are in place Monitor payments for membership, events and other services and chase up outstanding invoices by contacting the relevant person within a member organisation Creating and printing resources for events such as badges, delegate lists etc. Communicating with our members such as sending email reminders for events, helping with evaluation (such as surveys after an event) and helping with enquiries, directing them to the relevant member of the team where required Help our team to plan any travel and accommodation they may require including record keeping for finances Attend monthly team meetings to learn more about our work and ways you can further support our team

Training:
Business Administrator Level 3 Apprenticeship Standard Training for this apprenticeship will be delivered from the workplace

Training Outcome:
Whilst there is no automatic progression, we would explore the possibility of further training and/or a permanent role at the end of the apprenticeship, for the right individual Alternatively, we would explore progression into the sector in another way and hope to equip you with valuable skills, knowledge and experience during the apprenticeship

Employer Description:
We are a registered charity (The Association for Cultural Enterprises), whose aim is “to provide education and training for all its members and the general public on commerce in the cultural and heritage sector; and to promote the voluntary sector for the benefit of the public by assisting voluntary organisations and charities to maximise their revenue by providing a forum for sharing information and ideas on commerce in the cultural and heritage sector”. With more than 500 member organisations (mainly in the UK but also in the EU) we help the cultural sector to learn and share ways to better generate earned income through entrepreneurial activity - retail, venue hire, picture libraries, publishing, catering, experiences, ticketing and more. We provide training and education within our flagship Cultural Enterprise Academy as well as hosting and organising a busy annual programme of conferences, face-to-face masterclasses, study days, awards (which celebrates creativity, innovation and talent in the sector) and tradeshows.

Working Hours :
Monday - Friday, 9.00am - 5.00pm, with a 1-hour lunch break, however some evening work may be required. We are flexible and accommodating, and working patterns can be discussed in an interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience