Apprentice Property Administrator/Receptionist

Assisiting with customer walk ins queries  Opening Mail, stamping and saving to public file Answering all telephone calls Dealing and redirecting all admin e-mails Operating telephone (day/night mode) Switch log – end of day Franking mail and posting each day Ensure all keys are correctly put away at end of day. Locked safely and appropriately Ensuring the office is presentable at all times Ordering Stationery Organise photocopier repairs/replacement toner Selling of fobs for developments - car park and entry Maintain filing system and ensure current tenants are in the active file and archive old tenancies files

Car Parking:

Allocating spaces Issuing permits Drawing up contracts

Block Management:

Ensuring all contractors attend sites at the agreed date stated in agreements Ensuring all meter reads are taken and given to all clients (that have requested) on a weekly basis Ensure all landlord reads are taken on a monthly basis and given to the accounts department in head office Forwarding any reports of internal issues on blocks to the correct people- may be an external landlord - and ensuring these issues are closed in a timely manner Ensure all PAT testing is carried out monthly and certificates have been received

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all complete remotely via teams with a development coach who will be available for support 24/7 You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

Training Outcome:
Full time administrator position

Employer Description:
We are a family run independent property management company having over 10 years’ experience in the management of both City centre apartments and country located houses. We have the benefit of managing some of the buildings in which the apartments are located and have had experience of managing larger residential blocks which give us a head start in providing a quality service. Our main aim is to provide a stress free experience for both the tenant and the landlord and make it a smooth transition into your new home or finding your new tenant.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch break.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative