Apprentice Customer Services Agent

The role will be to:

Contact client leads who have applied for varied insurance or financial products, Managing the calls and connecting the client to the correct broker for their insurance/financial quotes. Developing your communication skills to connect the client with the Broker with a seamless transition.

Training:

Online remote teaching and learning, via Teams. Facilitated with an online learning platform. 

Training Outcome:

Previous apprentices have been retained on roles, but this is not guaranteed, it will be dependent on progress and performance.   

Employer Description:
Insurance Agent based in Upminster.

Working Hours :
Monday - Friday 9am - 5.30pm Saturday (1 in 4) 9am - 1.00pm 37.5 - 41.5 hours on rotation, only 40 hours for those 16-17 years old.

Skills:
Communication skills,IT skills,Team working,Patience,Confident,Professional Outlook,Enthusiastic,Vibrant,Positive Outlook,Desire to succeed,Motivated