Level 3 ICT Technician Apprenticeship

This entry-level role is designed to offer hands-on training and exposure to various aspects of IT and AV, including troubleshooting hardware/software issues, setting up equipment for the desired event and maintaining network systems.

Key Responsibilities:

Assist in diagnosing and resolving hardware, software, audio visual, and network issues. Support the installation, configuration, and maintenance of computers, printers, sound desks, projectors and other IT equipment. Respond to help desk requests and provide user support both in-person and remotely. Learn to manage and maintain IT inventory, ensuring accurate records of equipment. Participate in routine system maintenance and updates.
Collaborate with the IT team to develop skills in network administration and audio visual setups. Follow school policies and procedures for IT operations and security.

 

Specific vacancy requirements:

A keen interest in IT and technology with a desire to learn. Basic understanding of computer systems, networks, audio and common software applications. Good problem-solving skills and attention to detail. Excellent communication and customer service skills. Willingness to work as part of a team and take on new challenges.

Training Outcome:

Potential for employment or further qualifications.

Employer Description:
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of race, disability, age, religion or belief, sexual orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Working Hours :
Monday - Friday 8am to 4pm (30 minute break)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative