Customer Service Apprentice

Make appointments for patients via telephone requests or in person at the desk Meet and greet patients upon arrival at the surgery, and check in if appropriate Deal with patients’ requests for information relating to the Practice and dealing with payments etc. for medical examinations Maintain Patient Demographic information as and when needed, including registering new patients Process GP referral letters, including the Choose and Book system

Training:
Alongside this role you will be responsible for completing the Level 2 Customer Service qualification The training will be completed at your workplace Our Trainers will see you face-to-face and deliver some learning every calendar month

Training Outcome:
There is an opportunity for personal and professional growth throughout the company after this apprenticeship

Employer Description:
Watlington Medical Centre is a Pharmacy located at Rowan Cl, Watlington, King's Lynn, PE33 0TU. They are a small pharmacy with a close knit team, and lots of opportunity for career progression

Working Hours :
Monday to Friday- working hours to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills