Customer Service Apprentice (36040)

Duties & Responsibilities:

In the role of Client Support, you will have the following duties and responsibilities:
• Answer calls on behalf of our customers
• Present a professional company image on behalf of our clients
• Administrative support for the operations team
• Take messages where appropriate and email to the relevant person

This list is not exhaustive and additional tasks may be required as per instruction from your Line Manager

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Training Outcome:

Possible progression within the company and progression onto the next level apprenticeship.

Employer Description:
PropCall are a bespoke call handling, remote reception and answering service. We provide telephone answering services for SMEs in a wide range of sectors, handling calls on their behalf 24/7 and providing off-site reception services. Established 2020, we have a team of 56 and have grown from 4 people to over 80 across the group in just 4 years.

Working Hours :
Mon-Fri 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Fluent in English,Good telephone manner,Hardworking,Sociable,Fun,Caring,Empathetic