Vehicle Parts Advisor Apprentice - Chichester

Safe storage of parts Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts Monitoring and solving customer problems/enquiries and processing customer’s orders The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

Training:

Customer Service Practitioner Level 3 Apprenticeship standard:

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course

An apprentice’s training includes:

VRQ in the parts industry

Training Outcome:

The right candidate may progress into a full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.

Employer Description:
At Birchwood Kia in Sussex, you can choose from the latest new and used Kia cars, or have your current Kia model serviced by manufacturer-trained technicians. Our Kia dealerships are located in Eastbourne, Washington, and, Chichester whenever you visit our, friendly team will ensure that you feel at home. Our state-of-the-art showrooms boast the full award-winning Kia range, allowing you to choose a model that matches your exact requirements. We also stock a fantastic range of electric vehicles

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience