Kia Genius Apprenticeship - Dukinfield

Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience at every point of contact Listenining to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way

Training:

Customer service specialist Level 3:

Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge

Training Outcome:

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.

Employer Description:
Premier are a long established franchised car dealer group based in and around East Manchester. Family owned and dedicated to providing excellent car care, in the fairest way. Multi award winning Kia dealers since the late nineties and now Suzuki and Isuzu dealers as well. The used car operation in Hyde retails the best of all the cars taken in part-exchange throughout the group. Premier Automotive are Factory approved service centres for Kia, Suzuki, Isuzu, Mitsubishi and Ssangyong. Buying your next car with Premier couldn't be easier, we offer full dealer facilities, extensive finance packages, excellent aftersales including new and used car warranties, parts and accessories, and fixed price service plans to keep you safely on the road

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays to be confirmed.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Full training will be provided,UK Full Driving License