Service Design Apprentice

Overview 

Learning about a design process Learning how to research what new services should be Understanding how to use research findings to decide what actions to take  Developing creative skills to build new ideas and visual outputs Testing ideas and activities to learn what works in reality and what needs to change  Working with young people throughout this process Being a part of the JGA Service Design cohort and completing their apprenticeship training Being involved in real life service design projects within The Children’s Society, which you will be able to put your own creative stamp on Working on projects including face to face and digital services. 

Specifically: 

Working with our Senior Service Designer supporting with activities such as workshops, interviews, creative sessions, testing  Working with the Manchester Missing team to help them to get young people’s input and improve their activities and resources Helping us to improve how we work with young people in the Design team and more broadly 

Developing your skills 

We will help you to develop confidence with public speaking and supporting group sessions  You will learn how to communicate visually and tell stories to help people understand design work  You will see how our Manchester Missing service works to help young people and how it can be made even better We will make sure you have time to reflect on what you’re learning and set your own goals  There will be lots of chances to collaborate with different teams and partners 

Training:

The training includes;

2 half day interactive seminars and a round table catch up each month 3 mini projects - set every third month throughout the programme 1 end-to-end project Monthly round tables plus 1:1 coaching sessions Quarterly formal progress reviews Off The Job Hours - Putting learning into practice
  (minimum 6 hours per week) Progress is recorded via OneFile - An online learning journal tool

Training Outcome:

Continuous reviews throughout the apprenticeship to understand further learning opportunities. 

Employer Description:
We are a national charity working to transform the hopes and happiness of young people facing abuse, exploitation and neglect. We support them through their most serious life challenges and we campaign tirelessly for the big social changes that will improve the lives of those who need hope most. We've been doing this for 140 years and we won't stop until we've built a society where hope is alive in every child.

Working Hours :
Monday to Friday 9am - 5pm

Skills:
Communication skills,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative