Apprentice Business Administration Assistant
Incoming/outgoing email/post
Scanning & filing
Stationary orders
Workwear orders
General purchase ordering
Using Microsoft calendar
CRM & job management
Upkeep of CRM database
Liaising with clients via telephone & email
Liaising with engineers
Logging of calls to CRM
Raising initial job sheet
Quotation approval
Raise a new job on receipt of receiving approval from a client following a quotation being issued
Order quoted parts
Booking of accommodation
Expenses
Logging of remedy
Training:
Level 3 Business Administration Apprenticeship Standard:
Units included in the programme include:
The Organisation Business Fundamentals Decision Making Project Management Managing PerformanceTraining location to be confirmed.
Training Outcome:
A permanent position within the organisation
Employer Description:
The UpNorth Group consists of several market leading companies covering a diverse range of Industry Sectors. The Group companies provide pioneering solutions to both national and international markets. Industry sectors covered range from Data Centres, M&E Building Services to Foodservice Equipment & Engineering Solutions.
Working Hours :
8.00am to 5.00pm, Monday to Friday (30 min lunch break & x2 15 mins coffee breaks) Additional overtime may be required depending on the needs of the business.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience