Pharmacy Services Assistant Apprentice
Handling customer queries in confidence
Collection of prescription charges/checking patient exemption statements
Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
Ensuring that all dispensary equipment is kept clean and kept in good working order
Maintaining full and accurate records of all dispensing transactions
Ordering and unpacking drugs and dressings
Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
Taking orders for repeats and dealing with queries from district nurses and support staff
Using the computer to keep records up to date
Dealing with queries from patients regarding their prescriptions
Handling controlled drugs (and keeping a register)
Handling prescription money and operating/balancing the till
Assisting when required to meet targets in relation to dispensing doctors scheme
Assisting with stock checks
Training:
A competence-based qualification i.e. NVQ/QCF
A knowledge-based qualification i.e. Technical Certificate
Employer Rights & Responsibilities
Personal Learning & Thinking Skills
Level 2 Pharmacy Assistant
You will be required to attend our Matthew Boulton College 1 day per week
Training Outcome:
Following successful completion of the training, an apprentice could be qualified to work as a dispensing assistant in Community Pharmacies:
Should they wish to continue training, accuracy checking roles present an interesting progression, and further training can lead to a pharmacy technician qualification, meaning registration with the GPhC and a qualification which is recognised in the wider NHS
Employer Description:
Vantage Pharmacy are a community based Pharmacy the heart of Birmingham located in Aston. We provide a wide range of healthcare products and services and work closely with the NHS.
Working Hours :
Monday to Friday: 9am to 5pm. Shifts may work evenings and weekends.
40 hours per week
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience