Light Commercial Vehicle Technician Apprenticeship – Northgate Vehicle Hire Southampton

The apprenticeship is geared toward training the next generation of Light Commercial Vehicle Service Technicians. But what does the role involve?

The role varies slightly by the employer, based upon the specific needs within the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Technicians service and repair light vehicles (e.g. Vans) up to 3.5 tonnes. Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. 

Key Responsibilities:

Training and Learning:

Actively participate in on-the-job and classroom training Develop skills in diagnosing, repairing, and maintaining light commercial vehicles Attend all training sessions and complete coursework and assessments

Vehicle Maintenance and Repair:

Assist with routine tasks like oil changes, tire rotations, and brake inspections Learn to perform complex diagnostics and repairs under supervision Use diagnostic tools to identify and solve vehicle problems

Documentation and Reporting:

Keep accurate records of services, parts used, and time spent on each job Prepare detailed reports on diagnostic findings and repairs Ensure all documentation meets company and industry standards

Customer Service:

Interact professionally and courteously with customers Help explain vehicle issues and services performed to customers Address customer concerns and ensure satisfaction

Safety and Compliance:

Follow all safety protocols and guidelines Adhere to company policies and environmental regulations Maintain a clean and organised work area, ensuring proper maintenance of tools and equipment

Training:

Motor Vehicle Service and Maintenance Technician - Light Vehicle
Level 3 Apprenticeship Standard:

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules

Training schedule has yet to be agreed upon, further details will be made available at a later date.

Training Outcome:
Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles

Employer Description:
Starting in 1981, Northgate has grown to be the UK’s largest B2B light commercial vehicle rental and mobility solutions provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance program and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Since 2020, we have been part of ZIGUP plc, whose vision is to be the leading supplier of integrated mobility solutions and automotive services to a wide range of businesses and customers.

Working Hours :
Monday - Friday; starting at 8.30am and ending at 5.30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative