IT Apprentice

We are seeking a proactive and dedicated IT Apprentice to join our dynamic team at Langham Hall. This role will provide the successful candidate with practical experience across various IT disciplines, including London IT, Global IT, and Cybersecurity whilst they complete their Information Communications Technician (Level 3) Apprenticeship. The apprentice will support the IT department in maintaining and improving our IT systems, ensuring the security and efficiency of our global operations.

Duties:

Assist in the setup, maintenance, and troubleshooting of IT equipment and systems. Support the IT team in managing and resolving IT support requests from staff. Help maintain the security and integrity of our IT systems by following cybersecurity best practices. Participate in the deployment and management of software applications and updates.

Training:

Information Communications Technician Apprenticeship Level 3

The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times. This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer. The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services. Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. 

Training Outcome:

Full-time permanent opportunities may be available once the Apprenticeship is completed.

Employer Description:
Langham Hall was formed to provide professional services by providing high quality accounting, fund administration and investor reporting services to real estate, debt, infrastructure and private equity fund clients.

Working Hours :
42 hours

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills