You will be working within the Digital Marketing Team.The team works as an internal digital agency for all of sanctuary brands (12 in total) which provides the opportunity to work and collaborate with a range of different stakeholders, brand personas and projects
As part of your job role, you will get involved in the creation of digital marketing campaigns, whilst learning about website accessibility, user experience and customer journeys and using a variety of different digital technologies
You will be part of a team of 5 experienced, supportive and fun marketing experts who will encourage you throughout your apprenticeship and help you to realise your potential! shadow other colleagues within the team
Training:Multi-channel Marketer - Level 3 Apprenticeship
The successful candidate will undertake a nationally recognised qualification through TDM
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification
Training Outcome:
For the right person, there is the opportunity to progress to a higher level apprenticeship upon completion
Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Specific duties include:
Gaining Insurance knowledge and experience including studying for Chartered Insurance Qualifications
Working closely with Account Executives and other experienced Handlers to ensure clients’ needs are met, renewals are issued on time and mid-term adjustments processed
Learn to prepare new business quotations
Under the supervision of Account Executives and Account Handlers and as experience grows you will learn how to process other more complex business insurances and advise clients on their insurance needs
Refer and liaise with insurance underwriters as appropriate
Prepare and broke renewals and new business for these policies
In addition, you should learn to approach your work within HM’s Core values of:
Personal Service, Integrity, Value for Money and Expertise.Training:Working week: Monday to Friday 8.30am - 5.00pm
Level 3 Insurance Practitioner.
Cert CII.
12-15 Months.
Level 4 Insurance Professional.
Dip CII.
24-27 months.
Level 6 Senior Insurance Professional.
ACII.
30-36 months.
Total hours per week: 37.5
Expected duration:
18 months (min) - 36 months (dependent on level).
Hazelton Mountford’s insurance head-office, within the centre of the ‘faithful city’ Worcester. We relocated within the city into our current offices in 2014.
4 Bank Street, Worcester, WR1 2EW.
Telephone: 01905 611951
www.hazeltonmountford.co.ukTraining Outcome:Commercial Insurance Broking offers an extremely rewarding and varied career dealing with a huge variety of clients ranging from local businesses to multi-national organisations, charities to haulage contractors.
Hazelton Mountford have a rewarding career plan that can lead in various directions depending on your skills and ambitions. Employee benefits, generous salaries and a friendly community working environment.
A Hazelton Mountford apprentice not only needs the basics of good maths and English but also strong relational and interpersonal skills, the ability to take initiative, a drive to succeed and the ability to fit into our team.
Learn more about our journey into insurance here: www.hazeltonmountford.co.uk/latest-news/our-insurance-journey-by-hazelton-mountford/
Please click on the link to hear more about what it’s like to work in insurance broking: https://d10ou7l0uhgg4f.cloudfront.net/wp-content/uploads/2019/10/18152817/ITN-interview.jpg.
To find out more about the Chartered Insurance Apprenticeships, please email Gordon Hazelton: gordon@hazeltonmountford.co.uk.Employer Description:Hazelton Mountford are a leading, privately owned independent chartered insurance broker providing business insurance, private clients insurance and a tenant referencing service.
The Hazelton Mountford Group, established in 2008 is a relational, people centred business. The team remain people-centric and always treat clients in accordance with their core values: Personal Service, Expertise and Integrity.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Negotiating Skills....Read more...
The apprenticeship shall offer an opportunity to gain a Chartered Management Degree (CMD) over a three-and-a-half-year period. The typical working week shall consist of:
Four days, gaining practical experience in the operational environment working under the leadership of experienced FCC employees, to achieve a thorough understanding of Recyclables and Resource Management Services.
This will include,
Supporting the Contract Manager and Contract Management Team to deliver Recyclables and Resource Management Services in line with all reporting parameters
Supporting data input, analysis and reporting activities
Scheduling and monitor operational activities
Communicating with all stakeholders including Council personnel, operational teams, and FCC management.
the operation of operational facilities, workshop facility and the associated ‘back office’ activities.
Implementing and maintain all FCC integrated management systems including Health and Safety management systems.
Supporting the delivery of Social Value and Carbon programmes
The commercial and regulatory environment governing all these activities.
and
One study day, to successfully complete the curriculum requirements of the CMD qualification, as set by Arden University.
Training:The qualification you will be studying is:
A Chartered Management Degree Apprenticeship
You will be employed 4 days per week within the working environment: Predominately in Worcester, but will involve travel to other sites in the Worcestershire and Herefordshire.
The remaining day is a study day.
Training Outcome:Once the apprenticeship is completed, we would expect you to be placed within FCC, or applying for our relevant supervisor/manager vacancies, where continued training and development will be offered.Employer Description:FCC Environment is one of the UK's leading waste and resource management companies employing more than 3,500 people. We provide a range of services, from collecting business and municipal waste to quarrying, recycling, and processing. We generate green energy from waste, recycle waste into new materials, promote reuse though our reuse shops and play a leading role in maintaining the circular economy. We are now on the lookout for Management Degree Apprentices to join our ever-growing business.Working Hours :Monday to Friday.
The start and finish times will depend on your divisional sites and their contractual requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Able to travel between sites,Own your own vehicle,Full Manual Driving License....Read more...
As a Customer Service Apprentice, you will join our Apprenticeships Team, working alongside colleagues within the Learning Academy. The Learning Academy offers a range of bespoke training and qualifications to all employees within Sanctuary and this apprenticeship will give you the unique opportunity to gain a real insight and understanding of the Learning Academy function, while developing great relationships across the team.
You will provide key customer service and administration support by dealing with queries via email and telephone, processing learner reviews, supporting the team with the coordination of events, such as National Apprenticeship Week, processing manager reviews and evaluation forms, liaising with Training Providers and carrying out additional duties as required.Training:Customer Service Level 2 Apprenticeship Standard:
The successful candidate will undertake a nationally recognised qualification through HWGTA Training.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. Training Outcome:There is potential for progression to the Business and Administration Level 3 apprenticeship upon successful completion of the Level 2 programme.
Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday (shift pattern to be agreed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The main thrust of this role is to provide administrative support across key areas of the Facilities department.
The individual details of the areas are listed below:
Accommodation – Assist with allocating bedrooms, controlling and monitoring the issue of keys and help with administration relating to the Student Behaviour Review Board (SBRB). Performingroom inspections and white goods, first line of phone communication.
Conferencing – To help provide a high level of customer service to all guests / visitors looking to book and use the University of Worcester’s facilities. This will include following up enquiries,meeting potential clients and conducting tours of facilities and accommodation. The planned allocation of seminar spaces to clients will also be required, first line of phone communication.
Estates – To work closely with the Estates team providing general administration support. This may include general word processing, photocopying, scanning, filing, obtaining quotations, arranging, attending and taking minutes at supplier meetings and Estates meetings, as well as gathering data for asset registers and preparing tender documentation. There will also be anelement of working alongside the Space Data Planner to provide assistance with data clarification on the University’s maintenance helpdesk system and compliance software.
Security & Operations – Helping source supplies and provide key information to the Assistant Director / Head of Security & Operations and support to department managers / supervisors /Team Leaders. This area will involve some working within the Post Room / Facilities Reception, updating and maintaining the Rota as well as gaining an understanding of the specific areas covered by Campus Services (Good inwards, Waste Management), Security, Car Parking, Cleaning and Grounds.
Training:
Majority of the training will take place at Severn Arts in Worcester
College sessions will take place one day a month at the Worcester
Campus and online weekly sessions in the work place
Training Outcome:Upon successgul completion, there may be a full time permanent position.
Other avenues, include working for and in all types of bsuiness and can lead to management.Employer Description:The University of Worcester is a close-knit and high-achieving community where students are supported to succeed at every level.
The University is ranked 1st in the UK for Quality Education in the Times Higher Education’s University Impact Rankings 2024 and has been in the top 5 every year since its inception in 2019. The University has also been ranked in the top 10 in the UK for Gender Equality in all years of the rankings.Working Hours :Monday to Friday, 8:30am - 5pm
30 minutes for lunch (Some weekend and out of hours work required).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The main objective of this role is to provide general administration and customer service support for the Loyalty programme. Sitting within the Customer Loyalty team this role will be the first point of contact for customer queries (installers) relating to promotional queries and our loyalty programme.
The role is varied, fast paced, and will flex according to the needs of the customer and business. You will be based in the Sales department and will primarily be within the Customer Loyalty Team. A flexible approach is needed to support wider sales and marketing initiatives and tasks.
The role will encompass all aspects of customer query handling, from the general loyalty scheme management, current campaigns and promotions to registrations and the digital tools (app, dashboard etc).
Key Focuses –
Handling installer queries – through phone calls, installer mailbox and social media, ensuring that installers are not waiting more than 48 hours for a response. Always driving to improve the customer experience that installers have with Worcester Bosch
Handling sales team queries – through mailbox, phone, MS Teams Board to ensure they have answers to all their requests when supporting the installers
Excellent Service – ensuring effective communications and expectations are managed with colleagues and installers when supplying information and/or resolving issues
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practitioner Level 2 qualification.Training Outcome:Potential opportunity for a Customer Loyalty Coordinator role on completion on apprenticeship. Shadowing opportunities to be arranged during your apprenticeship to explore avenues for progression within the company beyond the initial apprenticeship.Employer Description:Formed in 1962 in Worcester. Worcester, Bosch Group has had many transformations during its history, growing from a small engineering works to the market leader in boilers in the UK that it is today. In 1992 Worcester heat systems joined the Bosch Group to become an important element of Europe's premier domestic heating equipment company.Working Hours :8.00am - 5.00pm Monday, Tuesday, Wednesday, Thursday and 8.00am - 4.00pm Friday, including 1 hour lunch break unpaid. Requirement to be onsite.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Written skills,Forward thinking,Ability to work under pressure,Flexibility,Punctuality,Excellent attendance,Reliable,Dedicated,Self-motivated....Read more...
Care of children from 0 – 5 years
Meal time – support mealtimes and snack time
Carry out activities – using interests and children’s next step
Sleep time -supports putting children to sleep.
Garden activities and support
Engaging and interacting with children
Tidying and maintaining the environment
Nappy changing
Cleaning and sterilising
Training:Training will be in person at Nescot College (Epsom - KT17 3DS) every other Friday.Training Outcome:
Nursery Manager
Team Leader/Supervisor
Teaching Assistant
Further Training - Level 5 qualification
Employer Description:We take pride in our two-decade legacy of providing exceptional early childhood education. As a privately-owned boutique day nursery, we embrace our intimate size, allowing us to offer unparalleled individual care to every child.
Nestled in charming settings, our nurseries boast expansive outdoor green gardens, and thoughtfully designed rooms that serve as a canvas for boundless adventurous play and learning, creating a serene space for your child's growth and development. By collaborating closely with parents, we establish the safest, most stimulating, and nurturing environment possible. Our Reggio Emilia inspired curriculum ignited a love for learning, enriching each child's educational journey.
Our Commitment to maintaining high standards, together with our dedicated team of highly qualified, experienced, and caring staff, ensures that every child receives the personal attention they deserve. This, in turn, fosters confidence, enabling smooth transitions into their next developmental stage.
Together, we embark on a journey to nurture the potential within every child. setting the foundation for a lifetime of success and achievements.Working Hours :Monday to Friday.
Shifts will vary – with college attendance.
But on days not at college, working between the hours of 07:30 – 18:00.
Breaks 45 minutes for every 8 hours worked.
No weekend – evening on occasion team meeting/training.Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
This is a 4 year apprenticeship resulting in a Level 3 Diploma in Advanced Manufacturing & Engineering. The first year of training will be spent at Midland Group Training Services (MGTS) in Redditch learning core practical and theoretical elements of the role. For the following years, apprentices will attend MGTS on a day release basis to complete the necessary educational requirements for the programme.
Skills you’ll develop include:
Fitting & assembly skills
Fluid power
Electrical wiring & testing
Turning
Milling
CAD
Roles and Responsibilities;
Identify manufacturing needs for new products in development
Assist with the design of new systems and processes ensure the cost effective integration of new products or for the improvement of existing ones into manufacturing operations
Ensure all product and system requirements are taken into account from the initial process conception to the finished result
Assist with shop floor layout and cell designs
Review fixtures and tooling designs for machining and assembly operations
Reduce variability in manufacturing by providing standard work methods and work instructions
Ensure product and process quality meets specifications required
Support the tender process for equipment to ensure the best quality for best price
Assist with the installation of machinery and equipment as required
Improve manufacturing efficiency reducing cycle times and equipment layout
Support and lead continuous improvement, problem solving and process improvement activities
Assist with reviewing FMEAs, (Failure Mode Effects Analysis) process documentation and implement improvements
Training:
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence)
Training Outcome:
JVM aims to offer permanent roles to all successful apprentices at the end of their training agreement wherever possible and to supporting continuing professional development
Employer Description:At JVM Castings we pair tradition with innovation, enabling us to deliver quality aluminium die casting to our local and global customers efficiently and effectively.
From design to delivery, JVM Castings have the capabilities to tailor aluminium castings to your requirements, whether it’s a small, high volume run or a bulk mainstream run.Working Hours :Monday - Thursday, 8.00am - 4.00pm, Friday, 8.00am - 12.00pm. Whilst at training providerSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
This is a 4 year apprenticeship resulting in a Level 3 Diploma in Advanced Manufacturing & Engineering. The first year of training will be spent at Midland Group Training Services (MGTS) in Redditch learning core practical and theoretical elements of the role. For the following years, apprentices will attend MGTS on a day release basis to complete the necessary educational requirements for the programme.
Skills you’ll develop include:
Electrical Wiring & Testing
Maintaining Electrical Equipments
Wiring & Testing PLC Systems
Maintaining Fluid Power Systems
Mechanical Maintenance
MAG Welding
Turning
Fitting & Assembly Skills
Roles and Responsibilities;
Collaborate with internal and external stakeholders to ensure quality product is manufactured to the correct standards
Communicate with team members/ supporting departments any concerns raised
Develop and implement processes and work with supporting teams on continuous improvement initiatives
Participate in meetings when required to contribute with initiatives
Communicate/ Contribute towards any initiatives to improve environment, operational performances, business activities, etc
Training:
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence)
Training Outcome:JVM aims to offer permanent roles to all successful apprentices at the end of their training agreement wherever possible and to supporting continuing professional development.Employer Description:At JVM Castings we pair tradition with innovation, enabling us to deliver quality aluminium die casting to our local and global customers efficiently and effectively.
From design to delivery, JVM Castings have the capabilities to tailor aluminium castings to your requirements, whether it’s a small, high volume run or a bulk mainstream run.Working Hours :Monday - Thursday, 8.00am - 4.00pm. Friday, 8.00am - 12.00pm. Whilst at training providerSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Reporting to your manager, your typical roles will include, but are not necessarily limited to the following:
Bookkeeping for clients (learning fundamentals of debits & credits).
Working towards the preparation of accounts for sole traders, partnerships and limited companies.
Calculating & submitting VAT returns.
Understanding and identifying different cost classifications (e.g. expenses & capital expenditure).
Creating and maintaining a range of accounting spreadsheets using Microsoft Excel.
Learning to use accounting software such as Xero, Quickbooks, Sage and Kashflow, General finance admin tasks as and when required.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). And Hereford.
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan.
Additional training for functional skills in English and Maths will be undertaken if needed.Training Outcome:Working towards being a qualified accountant in a practice.Employer Description:Wootton Taylor is an established accountant’s practice with a range of clients across the West Midlands. We work closely with our clients and offer a range of services including Accounts, Tax, bookkeeping, payroll We also offer business advice and financial support in addition.Working Hours :9.00am – 4.30pm, Monday to Friday with a 30 mins unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
As part of the Platform Property Care Commercial team, you’ll assist with the administration and delivery of key projects and initiatives, working closely with colleagues and stakeholders across the organisation and gaining valuable experience along the way.
As part of this apprenticeship, you will learn:
Provide administrative support to the Property Care Commercial team, including invoice processing, accurate record-keeping, and system maintenance.
Contribute to broader organisational goals by ensuring efficient handling of property care documentation and helping maintain effective filing systems.
Engage in continuous learning and development, with opportunities to introduce new ideas and grow within a supportive and purpose-driven environment.
Although the main part of the role is working from home, you'll need to travel and work from our Worcester or Birmingham Business Park office as needed.
Training:
Working within the Platform Property Care (PPC) Commercial team you will have the opportunity to study a Level 3 Business Administration apprenticeship qualification with GLP Training or similar, by attending 1 day a week alongside learning and working with experienced colleagues in the PPC team during the remainder of the week.
Functional Skills in English and maths if required.
Training Outcome:
It is likely that you will complete the Business Administration Level 3 qualification in 15 - 18 months and will be further supported in your learning and development with the opportunity to attend further training courses.
This is a fixed term contract but on successful completion of your apprenticeship, you will be able to apply for any related job vacancies within Platform Housing Group. If you gain permanent employment you will continue to be supported in your learning and development. Employer Description:Apprenticeships are great. We believe in their power to inspire & launch amazing careers. A 5yr Apprentice Strategy has exciting opportunities including a variety of routes. Platform own & manage 47,000 homes across the Midlands. We make real positive difference to lives & communities. Working here is more than a job. We are about growth & ambition. We continue to develop our program & grow our own talent. Platform colleagues have a set of values, that’s what we look for in people who join us.Working Hours :Monday - Friday, 8.00am - 4.30pm, with a 30 minute lunch break and with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Deliver high quality, compassionate care under the direction of a Registered Nurse (or other registered care professional dependent on setting) with a focus on promoting patient centred healthcare and promote independence
Have proficient attitudes and behaviours compatible with NHS Values
Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a registered nurse
Work with their assessor, supervisor, manager and professional development team to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace, while on placements and through attending the apprentice level 2 programme
Provide feedback to assist in the evaluation of the healthcare apprentice programme
Develop by the end of the apprenticeship level 2 programme the ability to work without direct supervision, at times delivering care independently in line with the individual’s defined plan of care, within the parameters of practice of the healthcare support worker role
Training:
You will be supported to complete the Healthcare Support Worker Level 2 apprenticeship qualification with Halesowen College
Training will be delivered in the workplace and remotely via Teams with assessor visits to the workplace and support from the Trust's Professional Development Team
Training will take place initially in a block and then via once a week day release
Training Outcome:
Apprentices will have the opportunity to apply for a permanent Healthcare Assistant role within our Trust on successful completion
We offer opportunities to progress further via the apprenticeship route with Level 3 Senior Healthcare Support Apprenticeships, Nursing Associate Foundation Degree Apprenticeships and the Registered Nurse Degree Apprenticeship
All further study must be approved by your line manager and is fully funded via the Trust’s Apprenticeship Levy
Employer Description:Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams. Our values and behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.Working Hours :Monday - Friday with shift work required. No nights or weekends.
(1 set study day per week)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Supporting safe, fun and engaging play activities before and after school
Helping set up creative games and activities
Building positive relationships with children aged 3–11
Learning on -the-job while gaining a nationally recognised qualification
Training:Training will take place at home, the workplace or Twickenham Training Centre. This will be 6 hours per week.Training Outcome:Full-time playworker, teaching assistant or classroom assistant.Employer Description:We are looking to appoint an apprentice Playworker to
join our dedicated team in our after school club, the Green House.Working Hours :Monday to Friday, 2:15pm - 6:15pm.Skills: Communication skills,IT skills....Read more...
