To promote and safeguard the welfare of children, young people and/or vulnerable adults
To answer the office telephone and ensure appropriate access to services for victims and perpetrators
To keep case records up to date and input information onto the case management system as directed by management
To provide administrative support for both teams. This will include updating paperwork, photocopying, sending our letters, arranging interpreters, making appointments, etc
To use appropriate IT systems and produce resources and information as requested
To support the teams with delivering group work programmes and preparing materials and resources
To search case management systems and check records to provide client information to aid multi-agency information sharing
To input referrals, create client records and add warning markers to case management systems
Training:
Advanced Business Administration Standard
Functional Skills in maths, English & I.C.T if required
On-programme learning to include knowledge, skills and behaviours relating to all aspects of business administration
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:
Potential future job opportunities for the successful candidate with Hull City Council.
Employer Description:An excellent opportunity has arisen to support the Domestic Abuse Partnership (DAP) and Strength to Change (STC) teams. The aim of the partnership is to reduce repeat victimisation through enhancing the safety of victims and their family’s by providing a co-ordinated and effective inter-agency response to tackling domestic abuse.Working Hours :Monday to Friday, working hours to be agreed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Excellent interpersonal skills,Friendly manner,Empathy and sensitivity....Read more...
Completing arrival date checks on google drive
Building and completing groupage building and job building within our system
Requesting commercial paperwork
Passing invoices to accounts
General administration, i.e. filing, scanning onto the system and assisting within the department
Tea and coffee making for the team
Training:
International Freight Forwarding Specialist Level 3 (A level) Apprenticeship Standard
Training Outcome:
Full time role within the team to go on and learn client relations and potentially obtain and manage their own clients
Employer Description:VELTA INTERNATIONAL IS A FAMILY RUN BUSINESS FOUNDED IN 1999 BY OUR MD DOUG REYNOLDS. WE STRIVE IN CUSTOMER SATISFACTION AND HAVE GROWN OVER THE LAST 25 HOURS DUE TO OUR DEDICATED TEAM AND THEIR EXPERIENCE. WE NOW HAVE 3 OFFICES, WITHAM (HEAD OFFICE) MANCHESTER, HEATHROW AND SISTER COMPANY VELTA LOGISTICSWorking Hours :Hours will be between 09:00 - 17:00, days to be confirmed with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
