Jobs In Witham   Found 4 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Service Desk Team Leader - Aftermarket

Service Desk Team Leader - Aftermarket We’re looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment. As a Service Desk Team Leader, you’ll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service. This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers. As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line. You’ll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions. If you’re an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you. Location – Witham, Chelmsford, Braintree, Colchester Salary – Up to £32K – Pension – 25 days Annual Leave (plus BH 32 days total) – Employee Assistance Program – Free Parking – Life Assurance – Mon to Fri NO Weekends Key Responsibilities: Lead and support service and sales desk teams, promoting a high-performance, customer-first culture Oversee workload allocation and coordinate field engineers to minimise delays and improve response times Monitor SLAs, KPIs, and WIP to ensure operational targets are met Manage job cards, warranty claims, and customer disputes in line with company policies Communicate effectively with workshop, field teams, and branch management Deliver training, appraisals, and development plans for desk operatives Analyse performance metrics and identify improvements across service and sales desks Maintain full compliance with health, safety, and company standards About You: Proven experience in a service desk, sales support, or technical operations environment Strong leadership and team supervision skills Excellent communication, organisation, and problem-solving abilities Confident using ERP systems and Microsoft Office Customer-focused, with a proactive and solution-driven mindset Apply Now: To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832 JOB REF: 4267RC Service Desk Team Leader ....Read more...

Quality Technician Apprentice

The quality technician will be responsible for inspecting & testing of received component parts and products, supporting on site teams to solve problems relating to quality and the creation of performance data and reports. This will involve working closely with suppliers, on site teams and customers dealing with day-to-day quality issues. The main duties will be: Completion of tasks using own judgement and initiative Inspection and testing of received component parts and products Preparation of performance data and reports Ensure that non-conforming products are properly handled via the non-conforming materials process Assist in parts/materials qualification and in the execution of first article inspection activities and reports Training: The apprentice will be working towards the Level 3 Engineering and Manufacturing Support Technician Apprenticeship Standard Qualifications include the EAL Level 3 Diploma in Engineering and manufacturing support technologies College attendance will be at Colchester Institute (Colchester Campus) one day per week Training Outcome: A job within the Engineering community at TE Connectivity. We have multiple sites (not guaranteed) Employer Description:With over 65+ years of experience in the Energy market, from generation to transmission to distribution to wherever energy is needed, we offer a portfolio of cable accessories, connectors and fittings, surge arresters, insulation and protection covers, smart grid systems, metering, and installation training. No matter where in the energy landscape, we help optimize asset service life and prevent the costly effects of underground failures, animal-induced outages, materials tracking, and flashovers. TE Connectivity’s Energy division has over 3,300 employees globally across 10 engineering competency centres and 12 manufacturing sites. The Quality Technician will be based at our manufacturing facility in Witham, Essex UK and currently employees 170 people.Working Hours :Monday to Thursday, 7.30am - 4.35pm and Friday, 7.30am - 1.10pm. 10-minute morning break and 45-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...

Business Administration Apprentice - Solicitors

You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary. Telephone calls: You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc. You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate You will be required to keep a log of each phone call received and the action taken Emails: You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc. You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion Typing: You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required You will also be expected to open new files, both on Case Manager and a hard copy of the file Banking: You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm Stationery: You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies You will be required to place orders for new stationery as required You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion Training: Business Administrator Level 3 (A level) Apprenticeship Standard Functional Skills in maths and English if required Blended on/off-the-job training and location to be confirmed Level 3 Business Administration qualification upon successful completion of the apprenticeship Training Outcome: Potential full-time role upon successful completion of the apprenticeship Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law. At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative ....Read more...

Level 3 Teaching Assistant Apprenticeship

Work with individuals or small groups of children under the direction of teaching staff Establish positive relationships with pupils supported Implement planned learning activities/teaching programmes as agreed with the teacher Support pupils with activities which support literacy and numeracy skills Support the use of ICT in the classroom and develop pupils’ competence and independence in its use Promote positive pupil behaviour in line with school policies and help keep pupils on task To respect confidentiality at all times Participate in evaluation of learning activities with the teacher, providing feedback to the teacher on pupil progress and behaviour Training: Candidates will undertake the Level 3 Teaching Assistant Standard This includes 1 day per week tuition at college in Chelmsford Training Outcome: HLTA Teacher Employer Description:Templars Academy is part of the Inspire Multi-Academy Trust (originally Connected Learning Academy Trust), with 5 schools based in Witham and ColchesterWorking Hours :Working week is Monday to Friday, term-time only, from 8.45am till 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience ....Read more...