Marketing ExecutiveLocation: Hybrid – 3 days office (Wilmslow) 2 days from home Salary: £27,000We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. We are on the hunt for a Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our valued partners.This role is perfect for someone passionate about crafting creative, revenue-driving campaigns, building strong relationships and writing engaging content that delivers real results. You’ll play a key role in communicating with our partners, developing campaigns that generate leads, and helping to strengthen the commercial impact of our partnerships.At The Citation Group, we’re a people-first business. Our team is fun, fast-paced, and full of energy, and we’re looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.So, if you’re ready to make a real impact and help us supercharge our marketing activity, we’d love to hear from you.The Role • Supporting the Marketing Lead in delivering lead-driving campaigns that boost engagement and commercial growth across the full marketing mix• Managing partner communications, including updates, newsletters, and business news• Building strong, trusted relationships with partners as their go-to marketing contact• Collaborating closely with relationship managers, brand teams, and creatives to spot opportunities and deliver engaging, on-brand campaigns• Using data and insights to monitor performance, optimise campaigns, and demonstrate ROI• Keeping a pulse on sector trends and topical news to ensure our communications stay fresh, relevant, and impactfulWhat we're looking for: • A creative and commercially minded marketer who loves variety and pace• Excellent writing skills with excellent attention to detail, ensuring accuracy across every touchpoint• Comfortable with data and insights, using them to refine and strengthen performance• A self-starting nature, with the ability to manage own workload and juggle a high volume of ongoing projects and deadlines• A team player who enjoys being part of a wider Group marketing department• Driven and ambitious, with a proactive attitude and a desire to make things happen Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank holidays:?We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. • Birthday Bliss:?Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss:?Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families:?We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan:?Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave:?Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days:?Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Marketing ExecutiveLocation: Hybrid – 3 days office (Wilmslow) 2 days from home Salary: £27,000We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. We are on the hunt for a Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our valued partners.This role is perfect for someone passionate about crafting creative, revenue-driving campaigns, building strong relationships and writing engaging content that delivers real results. You’ll play a key role in communicating with our partners, developing campaigns that generate leads, and helping to strengthen the commercial impact of our partnerships.At The Citation Group, we’re a people-first business. Our team is fun, fast-paced, and full of energy, and we’re looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.So, if you’re ready to make a real impact and help us supercharge our marketing activity, we’d love to hear from you.The Role • Supporting the Marketing Lead in delivering lead-driving campaigns that boost engagement and commercial growth across the full marketing mix• Managing partner communications, including updates, newsletters, and business news• Building strong, trusted relationships with partners as their go-to marketing contact• Collaborating closely with relationship managers, brand teams, and creatives to spot opportunities and deliver engaging, on-brand campaigns• Using data and insights to monitor performance, optimise campaigns, and demonstrate ROI• Keeping a pulse on sector trends and topical news to ensure our communications stay fresh, relevant, and impactfulWhat we're looking for: • A creative and commercially minded marketer who loves variety and pace• Excellent writing skills with excellent attention to detail, ensuring accuracy across every touchpoint• Comfortable with data and insights, using them to refine and strengthen performance• A self-starting nature, with the ability to manage own workload and juggle a high volume of ongoing projects and deadlines• A team player who enjoys being part of a wider Group marketing department• Driven and ambitious, with a proactive attitude and a desire to make things happen Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank holidays:?We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. • Birthday Bliss:?Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. • Post-Wedding Bliss:?Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. • Growing Families:?We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. • Healthcare cash plan:?Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. • Pawternity Leave:?Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience! • Community Days:?Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Retention & Renewals AdvisorLocation: Hybrid (Split between home and our Meadowhall Office)Salary: £24,750 + Commissions, OTE £35k +
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
Since 2004, HSD, part of the Citation Group, has helped over 7,200 businesses take the stress out of HR and Health & Safety. We take care of the tricky stuff—whether that’s sorting your compliance documents or giving you access to expert advice any time you need it. Our job is to keep you on the right side of the rules, so you can get back to doing what you do best: running a brilliant business.
The role- Proactively reach out to our existing client base to review their current service, build stronger relationships, and demonstrate clear value - all with the goal of preventing cancellations and securing contract renewals.- Take a consultative approach to uncover client needs through active listening and trust-building, then recommend tailored solutions that align with their goals.- Take ownership of the client experience, ensuring every touchpoint leaves a positive impression.- Use strong listening skills and genuine rapport to uncover client needs and tailor solutions that truly resonate.- Collaborate with existing clients to identify opportunities for additional growth and support new business generation.- Re-engage clients who have expressed an intention to cancel, working to turn situations around and retain their business.- Be commercially driven - success will be measured against both revenue targets and client retention performance
About youWe’re looking for a confident, commercially minded individual who is consultative, tenacious, and results-driven. You’ll need to think on your feet, adapt quickly to change, and show real resilience in a fast-paced environment.
You’ll be enthusiastic, driven, and genuinely focused on delivering an excellent customer experience. Strong communication skills, particularly over the phone, a keen eye for detail, and the ability to learn quickly are essential.Experience in customer service, client retention or sales is a real plus.
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
As an Apprentice Nandoca (aka Team Member) at Nando's, you will be working towards a Food and Beverage Team Member apprenticeship over the duration of 15 months, learning and growing in your role. We'll give you training and development, support, coaching and help you build your own unique learning plan.
We believe growth is about more than just helping you to perform in your job, it's about becoming a better person inside and outside of work.
You will make our customers feel valued as part of our family by creating a fun environment or them to enjoy. It's up to us to make sure our customers leave feeling happy, having had a really positive experience.
Your roles and responsibilities will include:
Front of house:
Giving a warm welcome to our customers and make them feel at home
Serve customers efficiently at the till – understanding their needs
Serve amazing food to Nando's high standards that make customers feel 'Fired up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
Bring amazing food and drink to the table and make sure our customers have everything they need
Manage takeaway customer experience
Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
Handle deep cleaning to Nando's high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
Back of house:
Prepare, cook, and serve amazing food to Nando's high standards and make customers feel 'Fired Up', 'Wowed by the Experience' and 'Hooked for the Next Taste'
Set up, maintain, hand over and close down a clean, safe, and fully operational workstation
Handle deep cleaning to Nando's high standards
Follow all fire safety, health and safety, food hygiene and restaurant security measures
As well as fantastic training and development, we really care about looking after our Nandocas by offering a great range of benefits, which include:
Free meal on every shift you work
Flexible shifts
Access to a great discount platform
Discount on Nando's for you and your friends and family (40% every day)
Internal development programmes to support your career development
Regular regional parties and events
Refer a friend incentive scheme
Training:Food and Beverage Team Member Apprenticeship L2, including Functional Skills in Maths and English.Training Outcome:Developing our people is a priority, and we are keen to promote from within, so there is a huge opportunity to grow into bigger roles with more responsibility. On successful completion of the apprenticeship, there are opportunities to complete further apprenticeships with Nando's.Employer Description:Ask people where Nando's comes from and you'll get a different answer every time. Portugal? Mexico? The UK?
The Nando's story started in 1987 in Rosettenville, a Portuguese neighbourhood in Johannesburg, South Africa.
Fast forward five years and Nando's landed in the UK. Now, with over 460 restaurants (and counting), their PERi-PERi is a bestselling hot sauce and Nando's has become as big a part of culture as drinking tea.Working Hours :24 hours per week, including evenings and weekends. Exact shift patterns to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Duties will include:
Working with children in the setting and on outings
Ensuring the safety and security of children in the setting
Promoting the children's learning and enjoyment through provocations and invitations to play
Supporting children's care routines
Supporting meal and sleep times
Helping to prepare, carry out and clear away a wide range of childcare activities from outdoor play to creative activities and reading stories
To supervise and support children's play extending their interests ensuring they feel safe and secure at all times
Training:
Early Years Educator Level 3 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
There may be a fulltime position available upon completing the apprenticeship
Employer Description:Rainbow Ridg Day Nursery is a family run nursery situated on the outskirts of Stockport town centre. we offer care for children, from birth to 5 years old, and provide a range of age- appropriate resources and activities to encourage their development.
We have a qualified teacher on site 51 weeks of the year and each room has their own focused "teacher time" activity each weekWorking Hours :Exact shifts will be confirmed upon interview.
Monday to Friday.Skills: Communication skills,IT skills,Patience,passion for learning,Friendly....Read more...
Duties will include:
Working with children in the setting and on outings
Ensuring the safety and security of children in the setting
Promoting the children's learning and enjoyment through provocations and invitations to play
Supporting children's care routines
Supporting meal and sleep times
Helping to prepare, carry out and clear away a wide range of childcare activities from outdoor play to creative activities and reading stories
To supervise and support children's play extending their interests ensuring they feel safe and secure at all times
Training:
Early Years Practitioner Level 2 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
There may be a fulltime position available upon completing the apprenticeship
Employer Description:Rainbow Ridg Day Nursery is a family run nursery situated on the outskirts of Stockport town centre. we offer care for children, from birth to 5 years old, and provide a range of age- appropriate resources and activities to encourage their development.
We have a qualified teacher on site 51 weeks of the year and each room has their own focused "teacher time" activity each weekWorking Hours :Exact shifts to be confirmed upon interview - Monday - FridaySkills: Communication skills,IT skills,Patience,passion for learning,Friendly....Read more...
Duties include but will not be limited to:
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims or files on behalf of our business partners and suppliers
Learning to confidently and efficiently represent the initial interface between the customer and the company
Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team
Also actioning all outbound communications following the appropriate procedures
Gradually liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims process
To deliver excellent customer service at all times
To work with the team to achieve your own individual objectives
Achieve monthly KPI targets as communicated by the Team Leader/Manager
Consistently promote the vision, values and behaviours expected of the company through the provision of the highest level of customer service
To ensure personal compliance with the S&G policies and procedures
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be remote - no day release to college
Training Outcome:
There may be a fulltime position available upon succesful completition of this apprenticeship
Employer Description:We are an established provider of market-leading outsourced solutions for insurers,
corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. We have an excellent reputation for outstanding customer service, and we have grown substantially over the last few years. We are studiously focused on delivering growth for the long-term by continually investing in our people, culture, and infrastructure.
We have a workforce of just under 150 with a clear purpose and vision and, to achieve this, we require committed team members who follow our values and are passionate for the journey
ahead.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Organisation skills,Team player,Willing to learn,Committed,Resillient,Time management,Hardworking....Read more...
