Jr Marketing Executive for Referrals and Advocacy Location – Hybrid of home and office (Wilmslow)Contract – FT permanentSalary: £23,900 per annum
The Citation Group is on the hunt for a Junior Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our referral channels.
This role is perfect for someone passionate about excellent customer experience and how, in turn, we can leverage that success to craft creative, revenue-driving marketing campaigns that deliver real results.
You’ll play a key role in developing campaigns and incentives that generate leads and help strengthen the commercial impact of our happy clients.
At The Citation Group, we’re a people-first business. Our team is fun, fast-paced, and full of energy, and we’re looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.
So, if you’re ready to make a real impact and help us supercharge our marketing activity, we’d love to hear from you.
Key responsibilities:• Support the development of engaging client and internal colleague referral marketing programmes for multiple brands across the full marketing mix.• Collaborate closely with the senior marketing exec to implement exciting incentives to help drive our referral programmes. Including prize draws, vouchers and holiday giveaways.• Work alongside design and content teams to create engaging and on-brand assets for client marketing communications.• Support with ongoing reporting and use insights to optimise campaigns.• Manage Citation’s online review profile, using initiatives to generate high volumes of positive reviews, and supporting our Client Success team with responding promptly.• Identify opportunities for multi-media client feedback by liaising with happy clients to arrange written case studies and video testimonials.• Create and optimise customer surveys using Get Feedback and report results to key stakeholders.• Keeping a pulse on trends to ensure our communications stay fresh, relevant, and impactful.
The candidate must:• Be passionate about marketing, customer experience and advocacy and learning• Excellent writing skills with strong attention to detail, ensuring accuracy across every touchpoint• Be a team player willing to adapt and get fully involved in the fast-paced and fun environment of our fantastic marketing team• Have good experience with Microsoft Office• Be driven and ambitious with the self-belief to push your ideas forward and make them a reality• Be enthusiastic and ready to enhance skills
Why join us?At The Citation Group, we believe great work starts with great people. You’ll enjoy:• 25 days’ holiday plus your birthday off• Access to childcare vouchers, gym discounts, and a healthcare cash plan• The opportunity to purchase extra leave• Pension contributions and more
We’re a team that celebrates creativity, collaboration, and continuous growth. If you’ve got a desire to progress in marketing alongside a team of well-seasoned multi-channel experts, we’d love to hear from you – apply today!....Read more...
Client Relationship Manager (Hypercare Specialist)Location: Hybrid – 2 days in Wilmslow, 3 days from homeSalary: £25k + £8k per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are anything but ordinary. Clients stay with us because we pair sharp expertise with a genuine human touch and a strong sense of commercial awareness, creating relationships that feel both professional and personal.
Our colleagues bring their character as much as their capability, making our workplace and client interactions lively, memorable and refreshingly real.
The role: • Manage a fixed portfolio of clients, maintaining regular and effective communication, updating notes and contracts, and ensuring each client feels well supported.• Carry out welcome calls for new clients within your designated area as soon as possible to establish early rapport.• Take ownership of all affinity renewals and provide strong support to the partnerships team to help sustain healthy long-term relationships.• Investigate and resolve complaints or concerns raised through any channel, whether internal, external, online or social media, ensuring each issue is handled swiftly and fairly.• Identify the root cause of client issues, use available tools and insights to reach appropriate resolutions, and maintain clear records of outcomes.• Look for opportunities to enhance the client experience and pursue your own development through continuous improvement.• Gather and interpret data on specific client sectors or cohorts to highlight adoption trends and recommend improvements or new engagement ideas.• offering flexible support to ensure consistently positive client experience.• Assist the team and other departments with additional tasks or projects whenever needed.
About you:• Ability to manage time and workload effectively• Working knowledge of Microsoft Office suite, Salesforce and other internal systems and tools• Advanced written & verbal communication skills• Strong organisation, planning and decision-making skills• Ability to work in a fast-paced environment and meet deadlines• Help evolve systems and processes to improve operational efficiency and effectiveness, demonstrating progress against measurable goals.• Contribute to a positive, energising team culture and work closely with colleagues to deliver shared objectives.• Remain adaptable, as responsibilities may evolve in line with the dynamic needs of the business.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Front of HouseLocation: Wilmslow HQ - 5 days per weekSalary: £25,155 per annum
We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. We truly are the “best company” to work for because we employ brilliant people and give them every chance to shine!
If the prospect of this excites you… good, you’re the type of person we’re looking for.
The role• Offer a warm, professional welcome to clients and visitors, creating a positive first impression.• Guide visitors to the right teams and individuals with confidence and clarity.• Manage incoming calls, ensuring each one is handled promptly and directed to the appropriate person.• Keep the reception area tidy, organised and presentable throughout the day.• Schedule and coordinate appointments and meetings to support smooth daily operations.• Oversee incoming and outgoing post and parcels, ensuring everything is processed efficiently.• Help maintain office supplies and stock levels so the team always has what it needs.• Monitor access to the building and support the overall security of the premises.• Maintain an accurate visitor log and issue badges when required.• Work closely with internal teams to support clear communication and quick resolution of any issues.• Provide administrative support to colleagues whenever needed. Who we are looking for • Strong interpersonal and communication skills, paired with a professional manner that helps you build rapport with people at every level inside and outside the organisation.• A proactive, self-driven approach, with the confidence to recognise what needs attention and take on tasks independently.• Exceptional attention to detail, working with a high level of accuracy and solid numeracy.• A collaborative team member who keeps the customer experience at the heart of everything you do.• Confident using Microsoft tools, with particularly good knowledge of Outlook.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...
Jr Marketing Executive for Referrals and Advocacy Location – Hybrid of home and office (Wilmslow)Contract – FT permanentSalary: £23,900 per annum
The Citation Group is on the hunt for a Junior Marketing Executive to join our dynamic Group Marketing Team and help drive engagement and commercial growth through our referral channels.
This role is perfect for someone passionate about excellent customer experience and how, in turn, we can leverage that success to craft creative, revenue-driving marketing campaigns that deliver real results.
You’ll play a key role in developing campaigns and incentives that generate leads and help strengthen the commercial impact of our happy clients.
At The Citation Group, we’re a people-first business. Our team is fun, fast-paced, and full of energy, and we’re looking for someone who thrives in a collaborative environment, enjoys getting stuck in, and loves seeing their ideas come to life.
So, if you’re ready to make a real impact and help us supercharge our marketing activity, we’d love to hear from you.
Key responsibilities:• Support the development of engaging client and internal colleague referral marketing programmes for multiple brands across the full marketing mix.• Collaborate closely with the senior marketing exec to implement exciting incentives to help drive our referral programmes. Including prize draws, vouchers and holiday giveaways.• Work alongside design and content teams to create engaging and on-brand assets for client marketing communications.• Support with ongoing reporting and use insights to optimise campaigns.• Manage Citation’s online review profile, using initiatives to generate high volumes of positive reviews, and supporting our Client Success team with responding promptly.• Identify opportunities for multi-media client feedback by liaising with happy clients to arrange written case studies and video testimonials.• Create and optimise customer surveys using Get Feedback and report results to key stakeholders.• Keeping a pulse on trends to ensure our communications stay fresh, relevant, and impactful.
The candidate must:• Be passionate about marketing, customer experience and advocacy and learning• Excellent writing skills with strong attention to detail, ensuring accuracy across every touchpoint• Be a team player willing to adapt and get fully involved in the fast-paced and fun environment of our fantastic marketing team• Have good experience with Microsoft Office• Be driven and ambitious with the self-belief to push your ideas forward and make them a reality• Be enthusiastic and ready to enhance skills
Why join us?At The Citation Group, we believe great work starts with great people. You’ll enjoy:• 25 days’ holiday plus your birthday off• Access to childcare vouchers, gym discounts, and a healthcare cash plan• The opportunity to purchase extra leave• Pension contributions and more
We’re a team that celebrates creativity, collaboration, and continuous growth. If you’ve got a desire to progress in marketing alongside a team of well-seasoned multi-channel experts, we’d love to hear from you – apply today!....Read more...
Client Relationship Manager (Hypercare Specialist)Location: Hybrid – 2 days in Wilmslow, 3 days from homeSalary: £25k + £8k per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are anything but ordinary. Clients stay with us because we pair sharp expertise with a genuine human touch and a strong sense of commercial awareness, creating relationships that feel both professional and personal.
Our colleagues bring their character as much as their capability, making our workplace and client interactions lively, memorable and refreshingly real.
The role: • Manage a fixed portfolio of clients, maintaining regular and effective communication, updating notes and contracts, and ensuring each client feels well supported.• Carry out welcome calls for new clients within your designated area as soon as possible to establish early rapport.• Take ownership of all affinity renewals and provide strong support to the partnerships team to help sustain healthy long-term relationships.• Investigate and resolve complaints or concerns raised through any channel, whether internal, external, online or social media, ensuring each issue is handled swiftly and fairly.• Identify the root cause of client issues, use available tools and insights to reach appropriate resolutions, and maintain clear records of outcomes.• Look for opportunities to enhance the client experience and pursue your own development through continuous improvement.• Gather and interpret data on specific client sectors or cohorts to highlight adoption trends and recommend improvements or new engagement ideas.• offering flexible support to ensure consistently positive client experience.• Assist the team and other departments with additional tasks or projects whenever needed.
About you:• Ability to manage time and workload effectively• Working knowledge of Microsoft Office suite, Salesforce and other internal systems and tools• Advanced written & verbal communication skills• Strong organisation, planning and decision-making skills• Ability to work in a fast-paced environment and meet deadlines• Help evolve systems and processes to improve operational efficiency and effectiveness, demonstrating progress against measurable goals.• Contribute to a positive, energising team culture and work closely with colleagues to deliver shared objectives.• Remain adaptable, as responsibilities may evolve in line with the dynamic needs of the business.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
HR CoordinatorLocation: Hybrid – 2 days Wilmslow (Mon & Tues) and 3 days home Salary: £25,155 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
We pride ourselves on creating a workplace where everyone is valued, supported, and encouraged to bring their best selves to work. We’re known for our supportive culture, and our commitment to helping clients stay “ready for anything.” If you’re a team player who thrives in a fast-paced environment, we want to hear from you!
The RoleWe’re on the hunt for an EL/HR Administrator to join our dedicated Employment Law team and help us deliver top-notch service to our clients! If you have a keen eye for detail, a proactive attitude, and love working in a collaborative environment, this role is the perfect fit.
As an EL/HR Administrator, you’ll play a crucial role in keeping our Employment Law team running smoothly. Your responsibilities will include:• Allocating Advice Requests: Manage advice emails and callbacks within Salesforce and Outlook, ensuring they’re assigned to the right consultant.• Case Management: Merge ongoing case work with new inquiries and keep all case statuses up to date.• Quality Control: Identify and manage spam, create callback tasks for consultants, and log emails into Salesforce to maintain case integrity.• Reporting: Generate reports to assist management and reallocate workloads for absent consultants.• Team Coordination: Collaborate with other departments to streamline workflows and reduce redundant tasks.• Process Improvement: Follow established processes and proactively suggest improvements to increase efficiency.
What We’re Looking For:We’re seeking a detail-oriented, organized individual who can multi-task and prioritize effectively. Ideal qualifications include:
• Strong attention to detail with excellent time management skills.• Excellent communication and customer service skills.• Experience with Salesforce (advantageous but not essential).• A positive, proactive attitude and a “can-do” approach.• Strong relationship-building skills and the ability to work well in a team.• Resilience and flexibility in a fast-paced environment.• A background in HR or familiarity with Employment Law is a bonus.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Front of HouseLocation: Wilmslow HQ - 5 days per weekSalary: £25,155 per annum
We are Citation. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. We truly are the “best company” to work for because we employ brilliant people and give them every chance to shine!
If the prospect of this excites you… good, you’re the type of person we’re looking for.
The role• Offer a warm, professional welcome to clients and visitors, creating a positive first impression.• Guide visitors to the right teams and individuals with confidence and clarity.• Manage incoming calls, ensuring each one is handled promptly and directed to the appropriate person.• Keep the reception area tidy, organised and presentable throughout the day.• Schedule and coordinate appointments and meetings to support smooth daily operations.• Oversee incoming and outgoing post and parcels, ensuring everything is processed efficiently.• Help maintain office supplies and stock levels so the team always has what it needs.• Monitor access to the building and support the overall security of the premises.• Maintain an accurate visitor log and issue badges when required.• Work closely with internal teams to support clear communication and quick resolution of any issues.• Provide administrative support to colleagues whenever needed. Who we are looking for • Strong interpersonal and communication skills, paired with a professional manner that helps you build rapport with people at every level inside and outside the organisation.• A proactive, self-driven approach, with the confidence to recognise what needs attention and take on tasks independently.• Exceptional attention to detail, working with a high level of accuracy and solid numeracy.• A collaborative team member who keeps the customer experience at the heart of everything you do.• Confident using Microsoft tools, with particularly good knowledge of Outlook.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practice and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK
Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3
Functional Skills English & maths level 2 qualifications unless already exempt
Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers:
Please visit :https://www.healthcareers.nhs.uk/Employer Description:Coulthard Sullivan Dental Practice are proud to be a family run, private dental practice based in the heart of Wilmslow. The practice is celebrating offering care for 40 years in 2024!
Our ethos is to treat our patients how we would want our family to be treated. That is why, when Professor Paul Coulthard first worked at the practice with Dr John Sullivan, 30 years ago, he decided to register his young family as patients. Paul Coulthard is now Professor in Oral and Maxillofacial Surgery, Dean at Barts and The London School of Medicine and Dentistry, and a Specialist in Oral Surgery at Harley Street.
Dr Francesca Coulthard has since followed in her father and John’s footsteps. Dr Francesca graduated from Manchester Dental School in 2018 and has continued her training and education becoming a Member of the Royal College of Surgeons and undertaking a Diploma in Aesthetic and Restorative dentistry. Francesca and Paul were delighted when the opportunity arose, to take on ownership of the practice to ensure continuity of great care, as provided by John over 30 years.
Coulthard Sullivan is proud to offer excellent oral care to the people of Cheshire and South Manchester. Working Hours :Mon. 8.45am to 7.00pm (lunch 1.00-2.00pm)
Tues. 8.45am to 5.00pm (lunch 1.00-2.00pm)
Wed. 8.45am to 5.00pm (lunch 1.00-2.00pm)
Frid. 8.45am to 5.00pm (lunch 1.00-2.00pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
