£26,000 - £30,000 + Bonus + Benefits (Inc Private Health Insurance)Our client is a leading property protection specialist that provide installations, repairs and upgrades to a variety of commercial and domestic doors, shutters, grilles and gates. Their reputation for excellence is built on delivering exceptional products and outstanding customer service. As they continue to grow, they’re looking for a dedicated Customer Delivery Executive to join their dynamic team, helping them maintain the high standards their customers expect.The successful applicant will play a vital role in ensuring customers receive the best possible service. They’ll be the first point of contact for customer enquiries, providing product information, handling orders, resolving issues and ensuring a smooth and positive experience throughout the customer journey.The ideal candidate is organised, pro-active and commercially savvy with the ability to work within a busy office environment. They’ll have a genuine passion for detail, a step-up attitude and a deep-rooted desire to deliver exceptional customer experiences. Key Responsibilities
Responding to customer enquiries by phone and email
Ensuring job information is accurate
Managing the business diary
Liaising with suppliers / contractors
Inventory management including ordering parts and taking deliveries (some lifting may be required)
Customer engagement pre/post visit including routine follow-ups
Other day to day general duties as required
What We’re Looking For
Previous experience in a customer focused role, ideally in a similar product, manufacturing or installation environment.
Commercial intelligence.
Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
Excellent communication skills and the ability to work under pressure.
An understanding of the need to pivot quickly according to business needs.
This role represents a fantastic opportunity to make a role your own and help shape our client’s future. An attractive salary, great bonus and benefits package is on offer, including private health insurance. Apply now!....Read more...
As an Apprentice Heating Ventilation Air Conditioning Engineer (HVAC) with Johnson Controls, you'll embark on a dynamic journey that combines practical on-the-job experience with structured education. Here's what you can expect in this role:
On-the-Job Work Experience: You'll spend significant time at our client sites, where you'll be tasked with installing, maintaining, and repairing HVAC equipment. This hands-on experience will provide you with valuable insights into the diverse applications of HVAC systems across various environments, including sports stadiums, data centres, office buildings, and more
Collaboration with Qualified Engineers: Throughout your apprenticeship, you'll work closely with qualified Johnson Controls Engineers who will serve as mentors, guiding you in developing your HVAC skills. This collaborative environment ensures that you receive the support and guidance needed to succeed in your role
Focus on Energy Efficiency: You may have the responsibility of optimising the energy efficiency of the buildings you work in. This could involve analysing HVAC systems, identifying areas for improvement, and making recommendations to building owners to enhance energy efficiency and sustainability
Customer-Facing Element: This role combines manual work with a customer-facing element, where you'll interact with clients to understand their specific needs and deliver top-notch service.
Effective communication and professionalism are key as you represent Johnson Controls in customer interactions
Training:Enrol in a Level 3 Refrigeration air conditioning and heat pump engineering qualification delivered by Liverpool College alongside fellow Johnson Controls apprentices. Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers Training Outcome:Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead engineers and take control of their own team and projects Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Your normal working hours are 37.5 hours per week Monday to Friday. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirementsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Embark on a thrilling journey as you install, commission, and maintain electronic systems designed to protect people, properties, and assets
Gain in-depth knowledge about our cutting-edge systems, including fire detection, intrusion detection, CCTV, and access control solutions
Hit the road in your own company van, visiting a variety of sites, from residential to commercial and retail locations
Collaborate with a dedicated team, absorbing invaluable skills that will pave the way to becoming a qualified fire and security engineer
Training:
Enrol in a Level 3 Fire Emergency and Security Systems Technician qualification delivered by Banham Academy alongside fellow Johnson Controls apprentices
Engage in block release basis training and receive on-the-job guidance from experienced mentors and engineers
Training Outcome:
Upon completing this apprenticeship, numerous internal opportunities within the company will be available to you
Many of our previous apprentices have advanced to lead engineers, managing their own teams and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Working hours will be 8.30am to 5.00pm Monday to Friday inclusive of an hour for lunch. Hours of work may be varied at Management’s discretion.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
