JOB PURPOSE
To support the IT Operations teams in all aspects of relevant service delivery.
To assist in maintaining a high standard of customer service to the South Devon Health Community.
To support the IT Operations teams in the day-to-day running and delivery of services provided by the department.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Ensure appropriate and accurate documentation is recorded relevant to the role.
Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates.
Participate in monitoring IT Service Desk requests.
Dealing with telephone calls and enquiries efficiently in a polite and professional manner.
Prioritise own workload to meet deadlines.
Participate in departmental team meetings offering suggestions and recommendations as appropriate to improve the current service.
With the support of the line manager, identify own learning requirements and maintain effective skills to carry out the role.
Attend review meetings with the line manager and mentor.
Assist in monitoring health and safety in the working environment and report any concerns to senior staff.
Maintain confidentiality.
Always adhere to the Trust’s and department’s policies and procedures. Attend college as the programme outlines.
Training:
Six hours per week of study / training with South Devon College.
Training Outcome:
On successful completion of the apprenticeship, there will be an opportunity to apply internally for other vacancies within the NHS.
Employer Description:We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile.
We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
This site is a state-of-the-art brand-new practices which opened in January.Training:
Qualification: Level 3 Dental Nurse Apprenticeship Standard awarded City and Guilds
Assessment: End Point Assessment (EPA) after completion of your Portfolio
Training Location: At your appointed job role Dental Practice + Online Webinars
Qualification Approval: Integrated Level 3 Dental Nurse qualification (General Dental Council)
Delivery: Online study with online teaching sessions
Off-the-Job Training: Provided and paid for by your employer
Schedule: To be agreed upon; details coming soon
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:At MyDentist we are passionate about training, stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be based on practice opening hours and may include evening and Saturday work, practice open hours are Monday- Saturday 8am - 8pm.
Total 32.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
