Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually. 6 hours per week off the job training.
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:
Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability
Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
Logging calls, inputting new staff and client data
Administrative support e.g. planning and creating shift rotas, creating job adverts, interviewing, calling staff to get their availability for work, helping on projects, note taking, setting up training sessions, taking staff pictures, general office administration
Utilise systems effectively
Attend team meetings
Meet JAM clients and build collaborative relationships
Communicating effectively with colleagues, care staff and clients
Teamwork and building relationships – working together to achieve the best possible outcomes for our clients and care staff
General support in the HR, Finance, Operations, Strategy, and Recruitment functions until you decide on your specialist area
Manage own portfolio of tasks, own targets, and own plans
Be open to trying new things/roles and getting stuck in
Training:
One day every two weeks at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Training Outcome:
Permanent role in your choice of either: operations division, recruitment, HR division, or the compliance team
Further development depending on route chosen (e.g. CIPD qualification for HR routes, or BTEC in Health & Social Care for operational routes)
Employer Description:The JAM GROUP is made up of several companies all delivering complex care to clients with complex care needs, in their own homes- 24/7/365. We work on behalf of third parties such as the NHS, Solicitors firms, and hospitals, and we are a multi-award winning care companyWorking Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Desire to commit and deliver,Hardworking,Enthusiastic....Read more...
Dispensing of medication - Supporting pharmacists and technicians and other staff in the safe, effective, and efficient operation of the automated medication distribution process
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Monitors system activities and communications with the main hospital information system
Troubleshoots the system as issues arise
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Please note all training is delivered through remote delivery into the workplace.Training Outcome:We believe in investing in our people. Upon successful completion of the level 2 apprenticeship, for the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications, such as the pharmacy level 3 Technician apprenticship.Employer Description:MediBot Pharmacy is an online delivery pharmacy based in Wakefield.
As a business we pride ourselves on delivering high levels of customer service, ensuring efficiency and accuracy so a high level of attention to detail is crucial. The role will include assisting pharmacists and technicians and other staff in the safe, effective, and efficient operation of the automated medication distribution process.Working Hours :Monday to Saturday- shifts are discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
