Support with the setting up of lessons and support the technician and technical trainer and/or lecturer
Assist experienced technicians in maintaining workshop equipment and tools.
Adhere to strict safety protocols and wear appropriate personal protective equipment (PPE)
Collaborate with engineers, technicians, and other team members.
Perform routine maintenance tasks on machinery and equipment.
Support the setting up of laboratories and workshop space
Work independently on set tasks to support the running of the workshop and practical spaces
Support the technician with risk assessments and maintaining high health and safety expectations
Participate in training sessions to develop skills in equipment operation and maintenance procedures
Work with the technician to support with cleaning, repairing, and restocking returned equipment
Training:Day release, 1 day per week, at the Advanced Technology Centre, Olive Grove, Sheffield College. Training Outcome:Potential full time employment subject to satisfactory completion of the apprneticeship and role availability. Employer Description:Our Advanced Technology Centre is The Sheffield College’s home of engineering, motor vehicle, gas fitting and plumbing, just a five minute walk down the road from our City Campus.Working Hours :Monday to Friday start and finish to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
With RNN Group support, this Apprenticeship will give you an insight into and how a large business operates.
This role will specifically develop you into a professional customer service specialist in a vibrant sales team. Working with experience Engineers and business development professionals.
You will learn the skills, knowledge and behaviours to be able to:
Processing customer orders
Handling customer enquiries over the phone and emails
Following company procedures to handle complaints
Advising customers of potential sale order delays
Following up on quotations
Helping to ensure stock levels and customer back-orders are managed to avoid disruption to the business
Contributing to weekly report circulation and department/individual KPIs
Communicate ant system/process issues to line management
If you want to work within a business that has a track record of supporting apprentices into careers, this is the right employer for you.Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Functional Skills maths Level 1 (If required)
Functional Skills English Level 1 (If required)
Delivered at place of work each month
Training Outcome:
Full time employment and progression to higher education
Employer Description:From the beginning in 1986, Vulcan Seals has been built on foundations that allow them to deliver exceptional customer service to their partners.
Vulcan Seals manufacture and supply mechanical seals for uses in a variety of industries. They work closely with their customers to provide an exceptional service ad provide solutions.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Friendly and approachable,Keen eye for detail,Some knowledge of Microsoft....Read more...
