Main Responsibilities:
Consult with clients to understand their travel preferences, budget, and special requirements
Research and recommend travel destinations, accommodations, and activities based on client preferences
Provide clients with detailed itineraries, travel documents, and travel tips, driving loyalty through exceptional service
Provide exceptional customer service, support and administration throughout the booking and travel process
Company Benefits:
Discounted rates for personal holidays
Opportunity to travel overseas for business
Training:Travel Consultant Level 3 apprenticeship standard.Training Outcome:Progression to a full-time permanent employee.Employer Description:Travel Advisor has been dedicated to supporting travellers with reviews, information, and advice to inspire travel. Now as part of their ambitious expansion plans, they have launched their first travel agency branch situated in an affluent suburb on the outskirts of Sheffield.Working Hours :Monday to Friday from 9:30am to 5:00pm.
***During peak trading periods weekend work may be required***Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Following appropriate policies, procedures and systems, ensuring the educational, social, physical, emotional, health and welfare needs of the children are always met.
To become involved in children’s activities to stimulate and extend their learning.
To demonstrate sensitivity toward children and families within the facility.
Assisting in the admission and induction of new children.
Assisting in the maintenance of all necessary records to meet internal, E.Y.D.C.P and Ofsted requirements.
To take an active role in the promotion of excellent health and safety practices.
To respond effectively to any health and safety issues that may arise and report any necessary matters.
To participate in training and meetings as requested by the management team.
Performing any other duties commensurate with the general nature of the position requested by the management team.
Training Outcome:For the successful candidate, there is the possibility of ongoing employment upon completion of the relevant qualifications.Employer Description:At Early Years Care & Education, we are passionate about ensuring the children in our care receive the best possible learning & life experiences. We understand that for children to thrive, they need to feel happy, valued & secure.
We help our children to develop a sense of self-worth & a caring attitude to others, to explore & develop new skills within safe & secure boundaries, both physical & mental. We aim to create happy, confident & independent individuals for whom learning is fun.Working Hours :Monday - Friday. Hours TBC due to rota.
32 - 40 hours weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:The most immediate post-apprenticeship role is that of a fully qualified Service Advisor. In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation. This role often serves as the foundation for more advanced career development within the aftersales function.Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday
8:00am to 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Create and curate engaging content across our website, emails, blog, and social media (including written and video formats)
Provide top-notch customer support, responding to inquiries professionally and efficiently
Support the team with general marketing admin tasks to keep everything running smoothly
Days will vary considerably but will be busy with a lot of tasks to achieve, so time management, organisation and self-motivation are key;
9am – 9.30: Checking emails and making sure there are no outstanding prizes to chase and doing so if there is
9.30 – 10: Checking social media and engaging with users – ensuring the daily winners posts have automated and are showing on social media
10 – 12: Finding new brands that would be suitable to be prize sponsors using the internet and social media channels find 50 -100 companies with names, address and emails and send out introductory emails for the content team.
12 – 1: Lunch
1 –2: Gather the results of any campaigns we have run and look at them against the measurables to see if they have been a success or not.
2 – 2.30: Answering any marketing related customer queries.
2.30 – 4.30: Working on new campaigns, this could be emails or social media and setting them up
4.30 – 5.30: Writing some competition copy to go live on the websites Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:DMRI work with agencies, clients and publishers to grow their database, increase digital presence and find more customers. This is done through cutting edge technology (developed by our in-house developers), bringing together mutually beneficial collaborations and partnerships and a great team of individuals with a passion for technology, marketing and Success. If you want cost effective solutions, a great ROI and a long-term working relationship with a team that care DMRI should be part of your plan when growing and developing your business.Working Hours :Monday to Friday
9:00am- 5:30pmSkills: Communication skills,Attention to detail,Organisation skills,Creative,Initiative,Confident with digital tools,Self-motivated,Social media enthusiast....Read more...
Assisting the dentist in the surgery working the sterilisation room and the reception desk
Dealing and communicating with patients
Assisting with treatments and using the computer to record information
Being responsible for the cleanliness of the surgery and readiness of instruments and materials for the dentist to use
Carrying out reception duties such as; collecting payments, booking in appointments, answering the telephone, dealing with patient enquiries and filing paperwork correctly
Training:As part of your apprenticeship and training, you will be required to attend Charles Clifford Dental Hospital once per week. Training Outcome:Possibility of permanent employment upon successful completion of the apprenticeship. Employer Description:We have a team of highly experienced dentists and dental nurses that are here to offer patient centred care in order to help you improve and maintain your oral health. We strive to provide a friendly and relaxing environment to help patients feel at ease.
Thompson and Thomas have a long-standing reputation due to their commitment to both undergraduate and postgraduate education. Our team of dentist’s endeavour to keep up to date with changes and advancements in the field in order to provide the best education to the dentists of the future.
Many of our team of dental nurses have additional qualifications, such as radiography, fluoride application and oral health education, to assist in providing the best care possible.Working Hours :Monday & Tuesday, 8:30am - 12:30pm, 2.00pm - 5:30pm.
Wednesday, 8:30am - 1pm, 2pm - 5pm or 8:30am - 12:15pm, 1:15pm - 4:30pm.
Thursday 8:30am - 12:30pm -- 2pm - 5pm OR 8:30am - 12:30pm -- 1:30pm - 5pm
Friday 8:30am - 12:30pm -- 1pm - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and services to meet customer needs
Working towards individual and team sales targets
Administrative duties
Marketing in-store and on social media
Assisting with customer events
Attending team meetings and participating in on- and off-the-job training
Gaining a full understanding of all elements involved in being a travel consultant
Gradually taking on more tasks and responsibilities as you progress in your role
Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
Participating in travel consultant training programmes to support your personal and professional development
Enjoying social events such as team nights out and company parties
Taking part in educational trips abroad where opportunities arise
Training:An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.Training Outcome:To become a valued member of the Hays Travel team. Employer Description:Rebecca Holt Travel Limited have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00 with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Motivated,Friendly,Enthusiastic....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
This site is a state-of-the-art brand-new practices which opened in January.Training:
Qualification: Level 3 Dental Nurse Apprenticeship Standard awarded City and Guilds
Assessment: End Point Assessment (EPA) after completion of your Portfolio
Training Location: At your appointed job role Dental Practice + Online Webinars
Qualification Approval: Integrated Level 3 Dental Nurse qualification (General Dental Council)
Delivery: Online study with online teaching sessions
Off-the-Job Training: Provided and paid for by your employer
Schedule: To be agreed upon; details coming soon
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:At MyDentist we are passionate about training, stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be between 8am and 5pm Monday-Friday.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
Work within the policies and procedures laid down by Sheffield City Council Housing Services,Social Services and Education Services
To work in partnership with the team and other partner agencies to ensure effective delivery of the service to the benefit of the family and the community.
To undertake comprehensive assessments of all family members, identify the training and support needs of service users and to develop detailed support plans and contracts to achieve the aims of the Service.
To be responsible for a caseload of an identified client group as allocated by a line manager or supervisor, whilst ensuring cover for the service in general To motivate service users to take part in the Service and to work constructively to change their behaviour
To participate in case reviews and conferences as necessary, and ensure that all methods of working contribute to the successful outcome of the support plan. Where necessary to organise and take the lead role in a variety of multi-agency case meetings.
To evaluate risk of harm and failure to protect children and report any concerns to appropriate persons or agencies.
To ensure that service users understand their responsibilities as tenants including to their accommodation, furnishings or equipment, their landlord and their neighboursTraining:You will be working towards a level 3 Housing and property management standard
Training will be once a week
Training centre is located at CDC training, cricket inn road, sheffield, S2 1TRTraining Outcome:Opportunity to move into a full time role upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday - Friday
37 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To undertake surveys to identify maintenance defects and order remedial works
To effectively liaise between those involved in delivering all aspects of the investment service deliver best value and excellent customer service
To undertake a full range of clerical and support duties for the repairs and void service
Training:Housing and Property Management Level 3 Apprenticeship Standard:
You will be attending college once a week
College is located at CDC training, cricket inn road, manor lane, S2 1TR
You will be working towards a level 3 housing and property management
Training Outcome:
Opportunity to move in to a full time posiiton upon completion of apprenticeship
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Well-developed communication skills both face to face and over the telephone
High levels of empathy and passion for delivering a high level of customer service over the telephone
Provide a business support service to a team of 52 staff working both in an office environment and remotely across the city
Able to work on own initiative, plan and prioritise own workload and deliver to tight deadlines
Ability to quickly develop positive relationships with customers and colleagues and work collaboratively with different departments across the council
Good judgement and decision-making skills, recognising when matters need escalating to a Senior Officer
You will need to contribute to the planning and organising of your own workload and work alongside our other Business Support Officer to ensure that our key business administration tasks are completed
The ideal candidate will have excellent IT Skills and be a proficient user of Microsoft word and excel
A positive can-do attitude to bring to the job
Training:
You will be working towards the Level 2 Housing Standard
Training will be one day a week
Training centre is located at CDC Centre, Cricket Inn Road, Sheffield, S2 1TR
Training Outcome:
Opportunity to move into a full time position upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Manage incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Training:
You will be working towards a level 2 Customer Practitioner Standard qualification
Training will be a minimum of 1 day at week
Training centre location is CDC Training, manor Lane, cricket-inn road, Sheffield, S2 1TR
Training Outcome:
After you complete the apprenticeship, there will be opportunities for you to move in to a full time role with Sheffield City Council dependant on your achievement and performance
Employer Description:Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Be responsible for a small number of children in your key room as their key person, ensuring their care and, with support from qualified staff, ensuring their learning and development
Ensure the children in your key group meet the learning objectives according to the Early Years Foundation stage by planning for and observing their development with support from qualified members of staff
Create individual learning journeys to record and evaluate your key group's learning and development and progress
Gain a full understanding of the Early Years Foundation Stage
Provide an interesting, fun, age-appropriate learning environment with a variety of activities that stimulate the children’s learning in your care
Ensure the children are given the opportunity to have activities outdoors and visit the local parks and sites that the local area has to offer, ensuring that these experiences have a learning purpose
Ensure you work in partnership with the nursery's Special Educational Needs and Disability Coordinator to support key children’s learning and development as required
Make and maintain learning materials and resources
Gain a full understanding of the five outcomes for children from “Every Child Matters” Change for Children 2004
Ensure the setting remains free from discrimination
Record key information regarding the child’s daily routine following the nursery systems that have been put in place
Feedback on the children’s routine to parents on a daily basis, creating continuous partnerships with parents
To have a full understanding of the setting's policies and procedures and ensure they are implemented
Ensure all children are continuously stimulated and a range of activities are provided for all the children, ensuring that they reach their full potential
Ensure all children in the setting are happy
Ensure you are a good role model to the children
To share in the responsibility for safeguarding and promoting the welfare of all children in the nursery
Report any signs of illness, neglect, non-accidental injury, abuse
Assist in the daily domestic duties of the nursery, including ensuring the nursery is kept safe, secure and clean at all times
Assist children with feeding, clothing, brushing their teeth and toileting as required, encouraging independence throughout
Ensure children wash their hands before and after meals and toileting
Keep children clean and clothes presentable throughout the day
Ensure hygienic standards are maintained
Give first aid as required
Ensure the health and safety requirements are maintained
Respect confidentiality at all times
Respect the property of the nursery
Ensure the high standards of the nursery are met at all times
To be involved in out-of-work hour activities, including staff meetings, training and any other activities as directed by the above people that you are responsible to
Communicate regularly with the people that you are responsible for
Any other duties appropriate to the post as directed by the above people that you are responsible for
Training:
Early Years Educator Level 3 Apprenticeship Standard
End Point Assessment
Off-the-job training
Functional skills in English and maths if required
Training will include paediatric first aid qualification
Training Outcome:
Full-time position available upon completion of the apprenticeship
Employer Description:Woodhouse Nursery, who provide exceptional facilities both indoor and outdoor for children aged 0-5. We pride ourselves on providing each child with a warm, welcoming and stimulating environment. We strive to provide outstanding care with conscientious and friendly staff.Working Hours :Monday - Friday, between 7.30am - 6.00pm (agreed in advance on a rota basis). Can be all year or term time only, optional.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Patience,Physical fitness....Read more...
Maintain comprehensive financial and asset records
Assist with the management of defined budgets
Raise orders in OEO and OHMS and ensure invoices are processed within set timescales
Assist in the contract administration and coordination of investment work
Provide administrative support and ensure effective and appropriate administrative systems are in place to support the work of units within the Investment Service
Recording and collating statistical and other information, producing returns and monitoring reports
Assist with the management of IT systems including data inputting, manipulation and retrieval of data
Assist in the production of reports, specification’s, estimates, drawings and other information as required
The collection, quality checking and collation of information from a variety of sources
Liaise effectively at all levels with other SCC sections, contractors and other agencies
Provide and collect information to and from service users both in writing, over the telephone, and in person
Taking any necessary action to follow up
Training:
You will be working towards a level 2 Housing and Property Management Assistant Level 2 Apprenticeship Standard
Training will be once a week
Training centre is located at CDC Centre, cricket inn road, Sheffield, S2 1TR
Training Outcome:
Opportunity to move into a full time position upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide effective diary management including booking customer appointments, prepare and process the paperwork for pre-quit inspections and property viewings to ensure effective void management for Sheffield City Council properties.
Prepare and produce quality documents using a range of IT applications, preparing information to support the Housing Voids team, and input information gathered in relation to void management.
Deliver effective and reliable customer service, communicate information to customers, respond appropriately and be able to adapt your methods of communication to meet the needs of the customer.
Input, maintain, locate and provide data using computerised and manual systems.
Maintain financial recording systems and process orders/invoices through to payment using established IT systems, including reviewing and making payments for void property utilities.
More roles and duties can be found on the Sheffield City Council website.
Training:
You will be working towards a level 2 housing qualification.
Training will be one day a week.
Training centre is located at CDC training, cricket inn road, manor lane, Sheffield, S2 1TR.
Training Outcome:
Opportunity to move into a full-time role upon completion of the apprenticeship.
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors.Working Hours :Monday - Friday (times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a hands-on, customer-facing role offering valuable experience within a dynamic IT environment, helping to build practical skills while contributing to the reliable delivery of essential digital services across the organisation.
Main responsibilities:
Support the development, implementation, and maintenance of the College’s primary business information systems, in-house platforms, and digital services, ensuring they align with operational needs and deliver ongoing value.
Work collaboratively across the IT systems team and with infrastructure engineers to develop integrated IT solutions that address root causes, improve functionality, and support digital transformation.
Respond to user-reported incidents and service requests in line with agreed Service Level Agreements (SLAs), maintaining a high standard of customer service and issue resolution.
Assist in analysing user requirements and translating them into functional system improvements or new solutions to ensure that business-critical applications continue to meet the evolving needs of the College.
Contribute to the effective operation and ongoing support of administrative and information systems by ensuring they are well-maintained, documented, reviewed regularly, and aligned with best practices.
Provide first-line support for staff and students, managing incidents from initial report through to resolution and escalating as necessary while maintaining ownership of issues throughout.
Offer technical advice and assistance to users of the College’s business systems, including supporting the roll-out of software updates, new features, and infrastructure changes.
Foster positive working relationships with external suppliers and third-party support providers to ensure effective service delivery and system performance.
Cross-college Responsibilities:
You may be required to participate in cross-college teams and working groups on key projects.
You may need to attend relevant internal committees and groups. This could include preparing and presenting papers as required.
You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College’s FREDIE+ values and behaviors.
Student Related Responsibilities:
Anyone who has regular contact with children and young people in their day-to-day responsibilities, must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner.
You will be involved in supporting college open days, supporting during the exam season, student enrolment and any other required events.
Other Responsibilities:
All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by:
Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and procedures.
Ensure compliance with Data Protection Regulations.
Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college’s environmental strategy and net zero ambition.
Training:This is a cross college/campus role.
Head office: City Campus, Granville Road, Sheffield, S2 2RL.
College attendance: Day release
Venue: @ City Campus, Granville Road, Sheffield, S2 2RL.
Training Outcome:Discussed and agreed as applicable.Employer Description:The Sheffield College is a further and higher education college that provides academic, vocational and professional qualifications to approximately 14,500 young people and adults a year. Our mission is transforming lives through learning.
The college, which is Ofsted graded ‘good’, provides high quality academic, technical and vocational training to enhance qualifications, skills and employability across the region, and operates from a number of campuses and sites across the city.Working Hours :Monday - Friday: Between the hours of 8.00 am and 18.00 pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme. It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout, progressing to gateway and endpoint assessment.Training:
Level 3 Dental Nurse Apprenticeship Standard
Functional Skills in English and maths if required
An apprenticeship includes regular training with a college or other training organisation
You will have an average of 6-hours per week of your working hours for your off-the-job training
This can be at the dental practice or at home, but it is up to your employer
Training schedule has yet to be agreed upon. Further details will be made available at a later date
Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday - Friday, from 8.30am - 6.00pm. Hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Non judgemental,Patience....Read more...
The apprentice Paint Refinisher to train/work alongside existing skilled staff in the Paint department reporting to the workshop controller or depot manager daily.
In addition to training and assisting in the paint department you will carry out general housekeeping duties.
You will mainly work with a chosen mentor in the paint department with duties to include:
Preparation - stripping, sanding and masking
Etching and priming areas to be treated
Colour matching and mixing
Paint application techniques including spray booth technology
Buffing and polishing methods
Paint defect corrections
Training:Vehicle Damage Paint Technician Level 3 Apprentice Standard.
End Point Assessment:
Knowledge Test (90-mins)
Professional Discussion (45-mins)
Practical Skills Test (11-hours over 2 consecutive days)
Attend Sheffield College - Olive Grove Campus 1 day per week in term time.Training Outcome:The possibility of a full-time role.Employer Description:Mon-Fri
8.30-5.00pmWorking Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Non judgemental,Patience,Physical fitness....Read more...
Ensure you adhere to and undertake all the requirements of your individual training plan
Follow guidance and instruction as directed by your Manager/Mentor at all times
Ensure all relevant College documentation is processed, and systems are completed in a timely manner
Attend and actively contribute to all progression reviews and submit the required evidence to your training provider/college or assessor in a timely manner in accordance with individual training plan
Actively contribute to all reviews/ progress and any other meetings
Undertake all duties, tasks, assessments, assignments or other work required to achieve your relevant qualification, ensuring good college attendance and punctuality at all times
Undertake Functional skills in maths and English, if required, to the appropriate level to achieve the relevant Apprenticeship
Act in a professional manner at all times, to maintain and enhance the reputation of SCC
To undertake all duties and responsibilities in line with current Council Policies and Procedures, including those relating to health and safety; equalities, diversity and inclusion; safeguarding procedures; financial instructions: procurement and commissioning
To undertake any other duties in agreement with the post holder and the manager
Significant changes affecting the role and responsibilities of the post or the job description would be managed through an agreed process in consultation with the Trade Unions
Training:
You will be working towards a Level 3 Information Technology Systems
Training will be once a week
Training centre is located at CDC training, Cricket Inn Road, Sheffield, S2 1TR
Training Outcome:
Opportunity to move into a full time role upon completion of apprenticeship
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
37 Hours a week
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To enforce Trading Standards legislation via a variety of methods including inspections, projects, market surveillance, testing equipment, sampling, and targeted advice/education
To conduct and support officers conducting investigations, produce written reports for court, as required attend civil and criminal hearings, obtaining warrants, organising & undertaking PACE interviews, conducting covert surveillance, applications for RIPA and producing/serving relevant enforcement notices
To provide legal advice to businesses and other SCC services on regulatory compliance
To demonstrate excellent customer care skills in interactions with consumers, to provide advice and assistance to resolve consumer problems and prevent similar problems
To collect, assess, analyse and share intelligence in a lawful manner and to contribute to the Service’s tasking and co-ordination process
To liaise with other council departments, enforcement agencies, government departments and professional bodies and participate in other agencies projects
To assist with the development, management and delivery of certain SCC TS multi-agency enforcement operations assigned to them. To assist with projects in support of the Service Plan
To develop and provide training and advice to relevant staff internal or external to the organisation
To help develop and deliver educational and behaviour change initiatives
Supervision of staff in accordance with council policies and procedures
Training:
You will be working towards a Level 6 Trading Standard Professional
Training will be once a week
Training centre to be confirmed
Training Outcome:Opportunity to move into a full-time position upon completion of apprenticeship.Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committees.Working Hours :Monday - Friday 37 hours a week, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include:
Dealing with patient’s requests, both face to face and on the telephone
Arranging appointments for GP surgeries and Practice Nurse clinics
Taking and processing requests for home visits
Taking requests for and issuing repeat prescriptions
Answering general enquiries
Explaining surgery protocols
Taking messages for other members of staff/colleagues
Organising patient records
Collating and sorting new patient medical records prior to summarising
Filing medical records as necessary
Scanning hospital results/letters into patient electronic medical records
Carrying out routine administrative duties
Opening/securing GP consulting rooms after each surgery, ensuring rooms are tidy and all PCs are closed down correctly
Ensuring adequate stocks of stationery, leaflets and forms
Ensuring all post is despatched from surgery each night
Ensuring doctors rooms are supplied with adequate stationery/requisites
Other duties
Following initial training, the use of computerised medical records
Entering relevant clinical data to patient’s computerised medical records
General responsibility for overall appearance of reception area
Making of refreshments (tea/coffee) as appropriate
Any other duties in keeping with the post
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
To complete a Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
With sufficient experience the candidate could progress to Team Manager or another role within the Practice
Employer Description:We are a group of GP surgeries across Penistone, Thurgoland and Silkstone. We are the second largest GP Practice in Barnsley. The role of Medical Secretary will be based at our Thurgoland branch in a team of 5.Working Hours :Monday - Friday, on a shift rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Vehicle Maintenance Apprenticeship at Royal Mail: Start Your Journey!Are you passionate about mechanics and ready to launch a rewarding career? Royal Mail offers a unique opportunity to join one of the UK’s largest and most respected fleet operators as a Vehicle Maintenance Apprentice.With 110 workshops around the UK and a fleet almost 50,000 vehicles, including 6,000 HGVs and trailers, 6000+ alternative fuels such at EV’s and hydrogen fuel Royal Mail is a leader in the industry. Our dedicated and award-winning team of vehicle technicians ensures the fleet runs efficiently, handling everything from routine servicing to major rebuilds and modifications while embracing cutting-edge vehicle technology, including the largest electric fleet of final delivery vehicles in the UK. Join us and help create a cleaner, more efficient fleet.There’s more to keeping HGVs on the road than meets the eye! As an HGV Technician Apprentice, you’ll discover how vital regular safety checks, Operator (O) Licence rules, and legal standards are to keeping fleets moving. You’ll also receive hands-on, expert training to meet both manufacturer and DVSA requirements.Here’s what you’ll be learning:As an apprentice HGV Technician, you’ll be at the heart of keeping heavy vehicles safe and reliable. Along the way, you’ll learn how to:• Service vehicles – carrying out key inspections to keep them road-ready.• Maintain vehicles – taking on both routine and preventative maintenance tasks.• Repair – fixing and replacing worn or damaged parts.• Diagnose – using cutting-edge tech to spot and solve system faults.What is in it for you?• Earn while you learn with a great salary and excellent benefits.• Receiving specialist residential training onsite at Remit’s Training Academy in Derby, delivered by experienced technicians and industry experts (travel and accommodation included).• Starter toolkit and full PPE provided.• Opportunity to grow a career and become a permanent vehicle technician.• Chance to learn from industry experts and work on a diverse, state-of-the-art fleet.• 22.5 days holiday, rising with length of service.• Excellent company-matched pension scheme and financial wellbeing benefits.• Free 24/7 access to services to support your physical, mental, financial, and social wellbeing.If you think this could be just the thing for you – apply now!Training:Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3Training Outcome:Successful graduates will have the opportunity to apply for a Vehicle Technician role, contributing to their mission of maintaining a cleaner, more efficient fleet.Employer Description:Royal Mail Group is a global organisation. We operate in 44 countries around the world. Our global revenue exceeds £10 billion per annum. We employ almost 160,000 people. We deliver more than 1.8 billion parcels and 14 billion letters every year.Working Hours :Monday - Friday, 40 hours. Shifts TBC.Skills: Attention to detail,Enthusiasm to learn,Initiative,Mechanically minded....Read more...
Provide technical support to users including troubleshooting hardware and software issues
Assist with the setup, configuration, and maintenance of computer systems, networks and peripherals
Support users in using software applications and internal systems
Maintain and support users with both desktop and mobile telephony systems
Support users with other IT systems such as conferencing hardware
Help maintain IT documentation and asset logs
Participate in IT projects such as system upgrades and rollouts
Ensure timely reporting and resolution of technical problems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
As part of your apprenticeship, you will be required to attend college one day per week to Sheffield College - City Campus
Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship
Employer Description:Proudly manufacturing in Sheffield for nearly 50 years, we are the UK market leader in fitted wardrobes. We are a backwards integrated designer, manufacturer and installer of high quality furniture with proprietary design on all the sliding systems that we produce.
We are one of Europe’s leading suppliers of contemporary bedroom furniture, supplying products into retail, distribution, new build construction and online markets.
Originally formed as Acmetrack in England in 1975, the business was acquired by The Stanley Works Inc in 1987 and sold seventeen years later, at which time it was renamed Home Decor GB Ltd.
Today, we have leading brands supplied into several routes to market, working in partnership with our customers to deliver best practice through service and product. We also offer several ranges of hinged wardrobes with personalised, fully bespoke wardrobe interiors fronted by a great choice of modern and contemporary doors with a wide range of beautiful design led handles in premium finishes.
We take great pride in our products and service, retaining complete control of the development process from identifying consumer needs and initial concept drawings, to design and prototyping.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm.
Flexibility in these working hours may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Create and curate engaging content across our website, emails, blog, and social media (including written and video formats)
Provide top-notch customer support, responding to inquiries professionally and efficiently
Support the team with general marketing admin tasks to keep everything running smoothly
Days will vary considerably but will be busy with a lot of tasks to achieve, so time management, organisation and self-motivation are key;
9.00am - 9.30am: Checking emails and making sure there are no outstanding prizes to chase and doing so if there is
9.30am - 10.00am: Checking social media and engaging with users – ensuring the daily winners posts have automated and are showing on social media
10.00am - 12.00pm: Finding new brands that would be suitable to be prize sponsors using the internet and social media channels find 50 -100 companies with names, address and emails and send out introductory emails for the content team.
12.00pm - 1.00pm: Lunch
1.00pm - 2:00pm: Gather the results of any campaigns we have run and look at them against the measurables to see if they have been a success or not.
2.00pm - 2.30pm: Answering any marketing related customer queries.
2.30pm - 4.30pm: Working on new campaigns, this could be emails or social media and setting them up
4.30pm - 5.30pm: Writing some competition copy to go live on the websites Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:DMRI work with agencies, clients and publishers to grow their database, increase digital presence and find more customers. This is done through cutting edge technology (developed by our in-house developers), bringing together mutually beneficial collaborations and partnerships and a great team of individuals with a passion for technology, marketing and Success. If you want cost effective solutions, a great ROI and a long-term working relationship with a team that care DMRI should be part of your plan when growing and developing your business.Working Hours :Monday to Friday, 9:00am- 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Creative,Initiative,Confident with digital tools,Self-motivated,Social media enthusiast....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
