Head of Membership – Private Members ClubLocation: Shanghai Reporting to: General ManagerAn exciting opportunity for an experienced Head of Membership to lead the membership strategy for a prestigious luxury private members club in Shanghai.This is a highly visible, member-facing leadership role focused on membership growth, engagement and retention, while ensuring an exceptional experience for a sophisticated community of high-net-worth individuals, industry leaders and luxury lifestyle clients.Key Responsibilities
Develop and execute strategies to grow, engage and retain the membership baseLead the full member journey, from acquisition and onboarding through to engagement and renewalBuild strong, trusted relationships with members and understand their evolving needsCreate and deliver a compelling calendar of bespoke events, experiences and member programmingUse member feedback and insights to continually enhance the overall experienceLead and develop a high-performing Membership teamCollaborate closely with Events, Marketing and F&B to deliver a seamless member experienceSupport membership campaigns and communications to strengthen the club’s positioning and drive acquisitionChampion exceptional luxury service standards across every member touchpoint
Candidate Profile
Proven senior experience within private members clubs, luxury hospitality, premium lifestyle or luxury brands in AsiaStrong track record in membership sales, retention and engagementCommercially astute with excellent relationship-building and networking skillsDeep understanding of luxury consumers and high-net-worth clienteleCreative and confident in developing events, experiences and engagement initiativesInspirational leader with a hands-on approach and strong attention to detailHighly polished, professional and comfortable operating in a sophisticated, member-facing environment
This is an excellent opportunity for a dynamic membership professional to play a key role in shaping the member experience, community and commercial success of a leading luxury private members club in Asia.Salary package: negotiable for the right personGet in touch: michelle@corecruitment.com....Read more...
