HGV Trailer Mechanic - Warwickshire
Salary: 42,000 (DOE)
Location: Rugby
Full Time, Permanent position
10 hours per day, Monday - Friday + Excellent Benefits
An opportunity has arisen for a HGV Trailer Mechanic to join a dynamic firm. Our client specialises in rental, leasing, services for the transport sector.
In this role, you will be responsible for inspecting, servicing, and repairing trailers to a high standard, ensuring compliance with all current company EHS guidelines, policies, and mandatory EHS legislation.
What we are looking for:
? Previously worked as an HGV Mechanicor in a similar role.
? Must be a "Time Served" technician or possess City & Guilds 1, 2 & 3 Certificates or equivalent qualifications.
? Strong technical background in HGV trailer repairs.
What's on offer:
? Competitive salary
? Private healthcare
? Life assurance (3 x salary)
? £500 joining fee
? Xmas vouchers
? Company pension (4% employer/4% employee contribution)
? 25 days plus bank holidays plus opportunity to buy or sell holidays
? Use of the service van to travel to and from work.
? GIP (Group Income Protection)
? Annual employee wellbeing payment
? Long service and success awards
? Many trainings development opportunities
? Full PPE provided for all climate conditions
? Employee assistance program via Health Assured
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GD....Read more...
Warehouse Stock Checker - Rugby - £22,405
The position
This is a full time permanent position based at our customers distribution centre in Rugby
Rate of pay: £22,405 per annum
Weekly hours: 37.5 hours per week plus daily 30-min unpaid break
Training shift times: 8am-4pm
Shift Patterns: 5 days out of 7 – Shifts between: 2pm-10pm
Working Environment – Ambient
A day in the life of a Warehouse Stock Operative
As a Warehouse Stock Operative, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
HGV Trailer Mechanic - Warwickshire
Salary: 42,000 (DOE)
Location: Rugby
Full Time, Permanent position
10 hours per day, Monday - Friday + Excellent Benefits
An opportunity has arisen for a HGV Trailer Mechanic to join a dynamic firm. Our client specialises in rental, leasing, services for the transport sector.
In this role, you will be responsible for inspecting, servicing, and repairing trailers to a high standard, ensuring compliance with all current company EHS guidelines, policies, and mandatory EHS legislation.
What we are looking for:
* Previously worked as an HGV Mechanicor in a similar role.
* Must be a "Time Served" technician or possess City & Guilds 1, 2 & 3 Certificates or equivalent qualifications.
* Strong technical background in HGV trailer repairs.
What's on offer:
* Competitive salary
* Private healthcare
* Life assurance (3 x salary)
* £500 joining fee
* Xmas vouchers
* Company pension (4% employer/4% employee contribution)
* 25 days plus bank holidays plus opportunity to buy or sell holidays
* Use of the service van to travel to and from work.
* GIP (Group Income Protection)
* Annual employee wellbeing payment
* Long service and success awards
* Many trainings development opportunities
* Full PPE provided for all climate conditions
* Employee assistance program via Health Assured
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Key Skills: Rugby, HGV trailer technician, HGV Trailer engineer, city and guilds, NVQ level 3
....Read more...
CNC Miller - Job Role:
- To set and operate CNC Turning machines and processes in a safe and efficient manner, especially Mazak.
- Appreciation of machining process and best practice
- To produce parts in accordance with route cards and technical drawings,
- Ensure all parts are produced to schedule requirements and quality standards.
- Work in adherence to the departmental procedures to achieve best in class service and maintain company quality procedures;
- Changing the tools
CNC Miller - Requirements:
- Experience on Mazak controls is essential.
- Proven experience working to tight tolerances.
- Ability to write programs from scratch.
- To set, and operate, production machines, equipment and auxiliary equipment (where trained) ensuring setting and run targets are achieved, this will include the ability to modify programmes accordingly specifically prove out new (sample) programmes;
- To carry out off-set changes, tooling and cutting tip changes as required;
- To confidently strip and reset Tools and fixtures
CNC Miller Salary & Benefits:
- £14ph-£16ph
- Holiday
- Pension
- Shift Allowance....Read more...
Vehicle Technician Rugby Main Dealership
Our client is a main dealer in Rugby, and they are looking for an experienced Vehicle Technician to join their busy Service Department, offering a brilliant opportunity for you to start a career and be able to progress as a Vehicle Technician within a main dealership.
- Basic up to £40,000 dependent on accreditations, qualifications & skills
- Generous bonus scheme in place
- Monday to Friday 8:30am to 5pm
- Saturday morning on rota
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- As a Vehicle Technician/Car Mechanic you will carry out all work completely and effectively
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Vehicle Technician/Car Mechanic (or similar)
- Must have a Driving License
Vehicle Technician Rugby Main Dealership
Job Title - Vehicle Technician/ Car Mechanic
If you are interested in this Vehicle Technician/ Car Mechanic role and open to relocate, please apply today via this ad or by sending your CV to Rio rio@holtautomotive.co.uk....Read more...
Key Account Manager UK – MRO Markets
Strengthening our UK sales team:
Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Head of Sales / Senior Sales Manager to cultivate new business development opportunities across non-automotive markets such as Engineering Supplies, Industrial Distribution networks and MRO Supplies markets.
Ideal Location - UK Wide / Ideal location central UK
Good Salary Neg ££ (Circa £50k - £55k) + Bonus + Car + Pension
Our utopia:
Our ideal candidate will have worked within the Engineering Supplies or Industrial Distributor networks in a Senior Sales / Key Account or National Account capacity and be familiar with MRO supply chains. Knowledge and previous experience of non-automotive Workshop Consumables supply will be distinctly advantageous for this role.
10 Key skills:
Knowledge and experience of working within the MRO supplies sector in a senior field based capacity or highly sales driven environment is essential.
Experience of handling large MRO supplies organisations or large users of Engineering / Workshop Consumables will be very interesting.
Proven track record in delivering sales within a Senior Account Management capacity.
Gravitas and ability to grab attention and present innovative ideas and solutions at board level.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders.
Highly organised with solid work ethic approaching tasks tenaciously.
Flexible to travel covering an expansive region and overnight as required.
Smart in appearance, punctual able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above. We are hiring NOW so don’t delay.
JOB REF: 4155GSA....Read more...
Warehouse Stock Operative - Rugby - £22,405
The position
This is a full time permanent position based at our customers distribution centre in Rugby
Rate of pay: £22,405 per annum
Weekly hours: 37.5 hours per week plus daily 30-min unpaid break
Training shift times: 8am-4pm
Shift Patterns: 5 days out of 7 – Shifts between: 2pm-10pm
Working Environment – Ambient
A day in the life of a Warehouse Stock Operative
As a Warehouse Stock Operative, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
....Read more...
The Role: Mechanical Design Engineer
Up to £55k DOE
My Client are opening a brand new site in Warwickshire and are recruiting for a Mechanical Design Engineer to assist in the design of machinery and equipment including mechanical systems, thermofluids, hydraulics and structural components
The Company
A company that is developing game changing product applications across many industries, to significantly impact global air quality and climate change for the better, opening a brand new site in Warwickshire, this is the right time to join a fantastic team!
Key Responsibilities
- Design of machinery and equipment including mechanical systems, thermofluids, hydraulics and structural components.
- Carrying out engineering calculations, component sizing and selection & machine design
- Mechanical design of all test systems including CAD drawings, BOM, schematics and supporting documentation
- Involved directly with concept definition, system design, component selection, testing, verification, and validation of prototypes and final products.
- Implementation of various design standards and practices including adherence to ISO9001 and CE marking to achieve type certification
- Identifying, evaluating and managing manufacturing partners and suppliers both in Europe and worldwide
- Preparation of technical manuals and reports
- Technical support and guidance to other team members. Participating in design meetings and disseminating progress to team members and management
- Supporting workshop production and build/assembly of large prototypes as required
The Right Person
The successful Mechanical Design Engineer will ideally be educated to degree level in a relevant discipline, as well as possessing the following key skills:
- 5+ years relevant industrial experience in mechanical design of machines, systems, engines, heat pumps or similar
- Automotive and/or heavy engineering industry experience
- Preferably hydraulic systems design experience
- Practical / Hands-on experience
- Solidworks experience required. PDM an advantage, but not essential
Interested? Here are your three options
1. This is the job for me, I meet all the requirements Call now and lets talk through your experience. Ask for Jon Webster on between 8.30am 5.30pm
2. I think Im right for this position, but Im not sure about some of the detail Click apply now so I can read your CV and come back to you.
3. Im interested but need to know more about what this job can offer me email jon@precisionsearch.uk with your CV and questions and I will reply with more detail.
Precision are committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.....Read more...
Internal Account Manager
Strengthening our UK sales team:
We are hunting for an Internal Account Manager to support the UK sales team and enable seamless sales and account management support across UK business functions. Delivering Garage Workshop Consumables across the Engineering Supplies, Industrial Distribution and MRO space is where our client excels.
Ideal Location – Coventry – Nuneaton – Leicester – Hinckley – Tamworth
Good Salary Neg ££ (Circa £28-32k) + Bonus + Pension
Mon – Fri working week (No weekends)
Our utopia:
Product knowledge is not essential for this role, however we seek individuals with a nose for increasing sales, developing customer spends and increasing order values through asking great questions. 1st class customer service skills are centric with a possible long term ambition to move into a field based sales role over time. Our ideal candidate will have worked within Parts Supply, large Motor Factor or Industrial / Engineering Supplies / Distributor possessing excellent sales and business support skills however if you have great Sales skills in similar sectors you will also be considered.
10 Key skills:
Knowledge and experience of supporting a field sales based function and attentive customer service skills are vital.
Ability to take and process orders whilst building solid customer relationships.
Nose for increasing and sniffing out incremental sales to increase average order values.
Setting up and onboarding new customers to ensure a smooth and seamless customer experience.
High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel.
Clear and concise communication skills written and verbally.
Professional outlook able to quickly build and develop customer relationships.
Highly organised with solid work ethic approaching tasks tenaciously.
Punctual and enthusiastic can do work ethic.
Smart in appearance, able to create excellent 1st impressions.
Online Interviews & Questions:
Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above. We are hiring NOW so don’t delay.
JOB REF: 4152GSA....Read more...
My client based in RUGBY is seeking Warehouse Operative.
Once induction & assessments are complete shift patterns will be explained.
4 on 4 off beginning on Friday 29th November
Will be involved in all aspects of the warehouse, unloading and loading etc.
Will be expected to use scan guns and computers etc as well as general hygiene, recycling and rubbish tasks etc.
The use of the baler machine will be required.
Parking on site.
1 hour lunch and 2 15 minute tea breaks
If interested please contact Becky@Corus 07932 586 291/ 02030 795 0099....Read more...
Advanced Nurse Practitioner, Rugby, Warwickshire
Are you an Advanced Nurse Practitioner looking for a permanent job in a lovely surgery in Rugby, Warwickshire.
We currently have a lovely supportive GP Surgery who has a brilliant team and set up in Rugby, Warwickshire. who are looking for an Advanced Nurse Practitioner with experience working in GP Surgeries
Part or Full Time
Experience in a GP surgery required
Independent Prescriber
Salary of up to £60,000 per annum
Seize the chance to experience diverse healthcare settings while enhancing your skills as an Advanced Nurse Practitioner. Share your CV and aspirations with us at MCG Healthcare. Our friendly team is eager to embark on this exciting journey with you, you just need to send your CV over!!!
Please contact Nitesh Patel at MCG Healthcare and provide this reference NP-ANP-CV21 to apply or find out more!....Read more...
Little Grange is a brand new Nursery facility, opening in August 2022, for children aged 6 months – 5 years, in the grounds of Bilton Grange and forming a part of the Rugby Schools group.
The Nursery Practitioners role will report to the room leader and as a team you will provide outstanding learning opportunities for LGN children whist still maintaining high quality care whilst effectively following all policies and procedures in line with the EYFS requirements.
Your role will include;
Ensure that the children are safe, secure and happy whilst they are at Nursery and ensure that they receive the highest possible standards of care and education whilst meeting the requirements of the EYFS
Ensure child:adult ratios are maintained at all times
Build positive working relationships with colleagues, children and parents
Implement ‘in-the-moment’ planning in line with the Early Years Foundation Stage and ensure activities are engaging and inspiring to develop curiosity in learning
Ensure daily nursery routines are followed
Observe, assess and record children’s development, completion of online learning journeys and daily feedback via the Nursery’s management system, Famly
Maintain strong home/ nursery links with parents and families through effective written and verbal communication to maximise children’s learning and development
Ensure that all policies and procedures are understood and implemented at all times
Understand and implement all relevant risk assessments, communicating with management any health and safety issues in a timely manner
All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within the Nursery which support safeguarding and must act in accordance with the School’s/Nursery’s Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Early Years Practitioner – Level 2Training Outcome:
Possibility of a full-time role after the completion of the apprenticeship
Employer Description:For years, Bilton Grange has been renowned for providing an outstanding Pre-Prep and Prep school education, focussing on educating the whole child. It has an excellent academic reputation feeding many of the best senior schools in the country and is proud of its merger with Rugby School three years ago. It opened a pre-school class, The Nest, in 2019, which has gone from strength to strength, expanding its offering in 2020 due to the high demand for this outstanding provision.Working Hours :Monday- Friday
(Shifts Between 8.00am-6.00pm)Skills: Communication skills,Attention to detail,Organisation skills....Read more...
We are looking for an enthusiastic candidate who will work in a small team within this electrical wholesale branch.
After full training, your responsibilities will include:
Managing stock in and out (to external clients) as well as in store transfers
Stock control
Picking and packing customer orders
Recycling and completing the paperwork associated with a busy warehouse
Picking and packing, goods in and out
Liaising with other departments
Training:Completing a Level 2 Supply Chain Warehouse Operative Apprenticeship, which will include the following elements:
Competence/Knowledge based qualification in warehouse at level 2
Functional Skills maths/English
End Point Assessment - final exam and observation
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment are conducted, more often than not, on site according to the employer's wishes
Notice of dates is agreed well in advance of a site visit
Training and assessment are conducted both on and off the job, according to the needs of the course and the learner
Every effort is made to ensure the best result is achieved by the learner
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.Training Outcome:
Excellent prospects for the candidate once they have completed their apprenticeship
Warehouse supervisor, manager, sales
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1-hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Physical fitness,Excellent work ethic,Timekeeping....Read more...
Role Responsibilities:
Ensure customer orders are fulfilled per quality guidelines
Assign work to employees as required to support workflow and daily production KPIs/goals
Develop subject matter expertise on all operations processes in assigned department
Create and cultivate a safety culture by identifying and addressing safety hazards within the work environment
Deliver coaching and feedback to associates related to productivity, quality, and safe behaviours
Support management with tracking, trending, and reporting of departmental metrics
Support management in analysing and understanding the reasons behind success and failure in meeting departmental delivery and Site KPIs/goals
Drive actions as communicated by manager to remove barriers impacting good shift performance
Support management team in training and upskilling new associates
Ensure that all apprenticeship activities are completed in the required timescale
Training:
Chartered Manager (degree) Level 6
Qualification received on completion - BSc (Hons) Business Management
Apprentice training will take place both virtually on-site and in person at Manchester Metropolitan University on a block week basis
Apprentices will be released to attend block weeks in Manchester 3 times per academic year
Training Outcome:Successful apprentices will go on to take up shift manager roles and progress quickly into more senior management within delivery stations.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Working week Sunday - Wednesday or Wednesday - Saturday. May work night shift, day shift or evening shifts. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Building up specific knowledge of who our customers are, both internal and external, and understanding what they need from us
Understanding and critically evaluating the customer journey, including any challenges they may face
Using appropriate systems and processes to support the provision of services
Understanding customer behaviour and the different approaches required
Understanding when to refer or escalate in order to get the right outcome for the customer
Understanding how to analyse, use and present a range of information to provide customer insight
Understanding how customer expectations can differ between cultures, ages and social policies
Using a range of communication skills, including documents such as emails, letters, surveys, agendas and minutes, to build rapport and deliver services to both internal and external customers
Talking to customers on the telephone and face to face in order to reach a satisfactory conclusion to their enquiry
Training:
You will develop the Knowledge, Skills and Behaviours to meet the standards of achievement for the Customer Service Apprenticeship
You will gather evidence for your portfolio, supported by your mentor and coach, tutors, and employer
At the end of your programme, training and coaching, you will be assessed by an independent End Point Assessor (EPA)
You will also attend online Masterclasses every other week
Qualification achieved:
Level 2 Customer Service Practitioner Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
Training Outcome:
Whilst we cannot guarantee a position following the completion of the apprenticeship, we do have an excellent track record of keeping our successful apprentices in the organisation
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Rugby Borough Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations, and culture of all members of our community and our workforce.Working Hours :Monday - Friday, 9.00am - 5.00pm. Unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
Administrative Support:
Processing incoming/outgoing post.
Prepare documents and run reports as required.
Liaising with senior volunteers who assist with accreditation and membership review activities.
Basic stock tracking.
Sending out membership ‘welcome packs’.
Communication:
Liaise with internal and external stakeholders in a professional manner.
Assist in the coordination of meetings.
Distribute information to colleagues as needed.
Responding accurately and efficiently to general membership and accreditation enquiries by ‘phone and email.
Data Management:
Assist with system updates and data entry.
Photocopy, scan and tidy up folders and documents.
Compliance and Confidentiality:
Providing detailed advice on membership grade eligibility
Processing various grades of membership applications using online web based workflow system within agreed timeframes
Training:Level 3 Business Administrator Apprenticeship Standard:
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
You will attend online masterclasses every other week for 1 day
Maths & English Level 2 (if required)
Training Outcome:
Although it is not guaranteed, there is the potential for a full time role following the completion of the apprenticeship
Employer Description:Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK-based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society.Working Hours :Monday - Friday, 09:00 – 17:00.
Minimum 30-minute unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Answering and actioning/triaging incoming emails, calls, post and online chat from members and other stakeholders
Taking end-to-end ownership of member queries so ensuring high levels of service at all times
Processing member subscriptions, arrears, and updates and Administering membership CRM system
Monitoring incoming enquiry data in line with KPIs to ensure customer service standards are adhered to and processes/procedures are developed effectively
Assisting all other functional directorates across the institution with front-line member initiatives
Updating the website with event details
Acting as a support function on member webinars ensuring our members are supported
Training:Level 3 Business Administrator Apprenticeship Standard:
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
You will attend online masterclasses every other week for 1 day
Maths & English Level 2 (if required)
Training Outcome:
Although it is not guaranteed, there is the potential for a full time role following the completion of the apprenticeship
Employer Description:Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK-based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society.Working Hours :Monday - Friday, 09:00 – 17:00.
Minimum 30-minute unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Installation, testing and commissioning of new automated equipment
Fault finding, troubleshooting and rectification of issues
Planned and preventative maintenance activities
Modifications and upgrades to existing equipment
Training:After a period of foundation skills and technical knowledge development all apprentices will be required to achieve the following qualifications:
Classroom training and workshops hosted offsite.
Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Year 1:
Year 1 is full-time residential (classroom) training at one of our training provider facilities
As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses
This will give you a thorough and detailed insight into the work of the RME (engineering) team, as well as the basic skills necessary before working autonomously on our site equipment
Subsequent years:
Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Engineering/Mechatronics, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers
Training Outcome:
Not only will you receive invaluable learning, development and professional experience, but you will also gain a number of externally recognised qualifications and your bachelor’s degree
On successful completion of the apprenticeship, you will be eligible to apply for Automation Engineering roles within the RME team
Apprentices have the option to continue their academic studies in years 3 and 4 to HNC level
Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Exact shifts to be confirmed.
Year 1: Monday - Friday, 8.00am - 5pm.
Years 2-4: Monday to Friday, day shift pattern however there may be the requirement to work some night and weekend shifts.Skills: Communication skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday, 9:00am - 5:00pm
(Weekends could be possibility).Skills: None....Read more...
