Duties will include:
Assisting the dentist/hygienist for all procedures
Processing of instruments through the decontamination room
Following the full sterilisation procedure
Surgery stock control
Keeping the surgery clean and tidy
Front of house, answering the phone, making appointments, taking payments
Training:
Day release at Middlesbrough College
On and off-the-job training
You will achieve a Level 3 Dental Nurse qualification upon successful completion of the apprenticeship
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:A state-of the-art-clinic in the heart of Guisborough. We offer a full range of general dental and specialist dental treatments under one roof. Our team of Dentists and Specialists possess a wealth of experience and dental expertise to provide the highest standard of care which will exceed your expectations.Working Hours :Monday to Friday working between the hours of 8:45am - 5.30pm
Shift patterns to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll play a key role in supporting their office operations, delivering excellent customer service, and learning the ins and outs of administrative processes in a professional setting.
Key Responsibilities
Assist with scheduling appointments and coordinating engineer visits
Support the preparation of invoices, quotations, and customer documentation
Scanning and copying
Managing and updating data on Excel spreadsheets
Supporting colleagues with any related tasks
Handle incoming calls and emails with professionalism and warmth
Help manage office supplies and ensure the workspace is clean and organised
Maintain accurate records and update customer databases
Greet visitors and assist with general enquiries
Contribute to social media
Training:
Level 3 Business Administration at Redcar & Cleveland College
Functional Skills maths and English, if required
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:At Wilson Plumbing & Heating we specialise in domestic and light commercial heating. This includes heating system design and installation, boiler replacements, servicing, maintenance, repairs, landlord gas safety inspections, and air conditioning installation. Our team of experienced engineers work with gas, oil, LPG, warm air, and underfloor heating.
Established for over 35 years Wilson Plumbing & Heating’s highly trained experienced plumbers and heating engineers are friendly, reliable, trustworthy, respectful, and knowledgeable. We pride ourselves on excellent customer service, immaculate housekeeping, and competitive pricing.
As a customer focused company founded on family principals, we will always suggest the best solution for your needs and budget. Good communication is key to our operation to ensure our customers have confidence and clarity from initial contact to completion, whether it be a boiler service or a large installation project.Working Hours :Monday to Friday, 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Friendly,Positive,Willingness to learn,Microsoft Office knowledge,Able to work independently,Interest in administration,Calm and methodical....Read more...
As a customer service practitioner apprentice, this is the perfect opportunity to launch your career in this particular role and to develop the sales and retail skills needed for the sector. This is a shop-based role and will involve:
Greeting customers who visit the shop physically
Giving in-depth and concise information regarding products and services
Gaining product knowledge through in-store training
Using mathematical skills to convert measurements to quotes and invoices (part of in-store training)
Taking and handling cash - transactions by phone and by debit/credit card
Answering the phone to customers' queries and on occasions suppliers and logistics
Accepting deliveries and manual handling, including heavy lifting
Lone working (no cash left on-site)
Additional duties to help with the everyday running of the store
You will be reviewed regularly throughout your apprenticeship with product and skills training and one-to-one mentoring from an experienced manager.Training:
Level 2 Customer Service Practitioner at Redcar & Cleveland College
Functional skills maths and English, if required
Training Outcome:
An opportunity for a full-time position at the end of the apprenticeship
Employer Description:With over 25 years retail sales and customer service, combined with an experienced fitter/joiner of over 30 years, who also has a team of experienced fitters. Your every need from start to finish of the project is carefully looked after in great detail.Working Hours :Monday - Sunday, 9.30am --5.30pm with an hour's lunch. They are currently closed Wednesdays and Sundays which may change.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Personal drive,Self-motivated,Able to work under pressure,Interest in sales,Willingness to learn,Time management....Read more...