Service Desk Administrator Customer Services help desk Hours– 20 hours per week. Holiday Allowance - 21 days Salary : £14,361 ( £13.80 PH ) Location : Prescott ShiftsWEEK 1 Monday - OFF / Tuesday - 8am-1pm / Wednesday - OFF / Thursday - 1pm-6pm / Friday 8am-1pm / Saturday - OFF / Sunday - 1pm-6pm WEEK 2Monday - 8am-1pm / Tuesday OFF / Wednesday 1pm-6pm / Thursday OFF / Friday 8am-1pm / Saturday - 8am-1pm / Sunday - OFF We are recruiting for an experienced Help Desk Administrator in Prescott to join our team. We are an international facilities management company who have been established in the UK for over 30 years but also have offices across the world. We currently turn over 2 billion per year in the UK alone! We currently employee around 9,0000 employees across England, Scotland and Wales and have many long standing relationships with out clients are able to offer all our clients reactive callout services and planned maintenance tailored to meet their specific needs. Key Responsibilities:
Answering calls and escalating to the relevant team for 8 sites
Taking maintenance calls for hospitals/police stations
Dealing with calls on the service desk with queries and emergency repair calls
Scheduling works and keeping track of them
Carrying out administration duties and inputting information onto the system
Quoting for any equipment or materials needed
Deal with engineers to ensure the projects are completed in sufficient time
Working with Maximo ( training provided )
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Summer Temp – Stock Replenisher - Part Time / Temporary
£13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay)
LOCATIONS: PRESCOT - L34 5NQ
Are you looking for a Summer Job in Retail?
RAS Store Support have Stock Replenishment opportunities for a long-standing major UK client to support with their annual summer promotional event. Stock Replenishers will unpack and sort inbound deliveries of school uniform and other clothing and accessories to ensure the clothing department is replenished to an exceptional standard.
What we are looking for:
Reliable and dependable people with an interest in retail.
Excellent and effective communicators with ability to work under pressure.
Hard working and energetic individuals who can manage manual handling and lifting.
Key Responsibilities:
Unpack, sort and tag stock from inbound deliveries and warehouse back-up.
Prepare the stock ready for merchandising.
Maintain excellent replenishment standards and ensure fixtures and working areas are always clean and tidy.
Work with the clothing department colleagues to ensure all tasks are completed ready for trading.
Interacting with customers and provide service when required.
Ensuring Health and safety procedures are always adhered to.
Successful Candidate Essentials:
Complete the e-learning induction prior to attending first shift.
Must have access and use of a mobile device with location services activated for the purposes of time and attendance tracking.
Ability to commit to the duration of the schedule.
What you’ll get in return:
£12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h
Up to 6 shifts per week between Monday to Saturday (Store dependent)
Depending on store, either 3-hour shift (6-9pm) or 4-hour shift (6-10pm)
Access to earnings in advance of pay day via Wagestream
Opportunity to further develop your career in Retail Merchandising With RAS.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time and will include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
