Be the first point of contact for customers, providing first-line support and assistance
Log, track and prioritise support cases on our Service Desk System, ensuring processes are followed
Assist users with basic IT tasks, such as password resets, software installations and accounts setup
Communicating effectively with users and stakeholders to provide status updates, gathering requirements and addressing concerns
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Symetri is a Technology Solutions Company based in Hertfordshire. We specialise in technology expertise that our clients need, to improve their performance and sustainability.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Basic IT Knowledge,Ability to prioritise tasks,Customer service skills,Interpersonal skills,Ability to learn quickly,Able to meet deadlines,Collaborative skills,Accuracy in work,Positive and proactive....Read more...
The Apprentice Property Maintenance Operative will join the existing onsite team as part of the Facilities and Laboratory Services function (FLS), working alongside other Building Maintenance Operatives.
The Apprentice will be expected to develop a skillset to maintain the building fabrics, operating and maintenance of site facilities including painting, moving of equipment, plumbing, small carpentry works and Fire alarm testing. The apprenticeship will also include the development of competencies for property maintenance and supervising of Contractors to site.
This role is a Level 2 apprenticeship, where you will spend time at the South Mimms Site (SMS) developing your role within our facilities team. You will spend time at college, where you can meet other apprentices and learn more about the technical aspects of property maintenance.
Responsibilities include but are not limited to the following:
Maintain good behaviours while onsite and off-site at college, being an ambassador for yourself and the agency
Achieve full understanding and apply the practices and procedures related to planned and reactive building maintenance tasks and equipment
Working safely in compliance with all legislation (Health and Safety), local rules and good practice ensuring safety of themselves and others and ensure good and accurate records are completed in a timely manner
Training:Property Maintenance Operative Level 2.Training Outcome:Acquiring this qualification will pave the way for advancement into various professional positions, including Technical Specialist roles like Electrical or Plumbing, as well as Supervisory and Management positions such as Facilities Management. These opportunities span across diverse sectors, offering abroad array of career prospects.Employer Description:The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.
The HR Division has a key role in developing organisational capability and managing both current and predicted people risks effectively in order to enable organisational development and specifically people resourcing needs, in pursuit of the Agency vision and objectives and in line with Agency values.Working Hours :Monday -Thursday 08:00 - 16:30 Friday 08:00 - 16:00Skills: Communication skills,IT skills,Physical fitness....Read more...
Main duties will include:
Answering all incoming calls and directing them to the right person
Diverting all emails to the correct person
It will also be pre-screening candidates across all divisions
Data input of candidate's details
Adhering to all GDPR policies
Being on reception meeting and greeting employer and candidates
Use of spreadsheets for payroll
Training:Training will be delivered onsite at the employer's workplace. With regular visits from Hull College.Training Outcome:On successful completion of the apprenticeship there is a full-time role also progression to be a recruitment advisor.Employer Description:James Ray Recruitment are a people-first recruitment agency. We have offices in Beverley and serving Hull, East Yorkshire and the surrounding area. In 2024, we launched our Liverpool office, working with top clients and candidates in the Northwest, including Manchester.
Our team combined has decades of experience in recruitment at some of the region’s largest firms. When we established James Ray Recruitment in 2022, we wanted to do things differently and put people first.
We know that hiring the right staff is one of your biggest decisions. At James Ray we go above and beyond to ensure that any candidate we put in front of you has the right knowledge, skills and experience to be a success in your business. We take the time to get to know you and your company culture, ensuring that our candidates are the right fit.Working Hours :Monday to Friday 8.30am - 4.30pm
but can be flexible e.g. 9am - 3pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
The successful applicant will be working on a range of busses and coaches while learning their trade to a nationally recognised standard.
This is an exciting opportunity for an enthusiastic and hardworking person to work in the automotive industry.
Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Task to be carried out:
Understand the fundamentals of existing and emerging mechanical vehicle design and systems
Carry out routine mechanical servicing, planned preventative maintenance and “health checks”
Carry out routine servicing
Inspect, diagnose and repair braking systems
Use diagnostic equipment and software to diagnose and rectify located faults on mechanical components
Training:S&B Automotive Academy is a specialist apprenticeship training provider located in Bedminster, Bristol. The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.
To be considered for this apprenticeship you must have GCSEs, Functional Skills or Key Skills at grade C/4 or above in English and maths (or equivalent), If your grades are below this, we will discuss your options for taking functional skills in maths and/or English. As well as this, predicated grades are accepted, and work experience or knowledge is beneficial but not essential.
As a result, you will receive the following:
Level 3 Bus and Coach Engineering Technician Apprenticeship Standard
Level 2 Functional Skills in maths & English (if required)
Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire
Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire.
Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business.
East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday
08:00 - 16:30
Half hour lunch breakSkills: Attention to detail,Problem solving skills,Initiative....Read more...
We currently have an opening for an Accident Repair Technician Apprentice, working on a broad range of vehicles to develop a level of skill in all craft aspects of vehicle accident repair, including:
Mechanical, Electrical & Trim
Panel Repair & Replacement
Paint while learning their trade to a recognised qualification
Due to the UK skills shortage within the automotive sector, you will be the next generation of body shop technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Duties may include:
Mechanical, Electrical and Trim (MET):
Remove damaged & associated components from a vehicle and refit
Re-assemble replacement or existing components to a vehicle
Remove and re-assemble permanent & non-permanent fixed vehicle body panels
Remove and refit all types of vehicle body panels
Remove and refit trim components
Identify and describe principal vehicle electrical components and systems
Diagnose and rectify basic vehicle electrical faults
Panel Repair and Replacement:
Repair all types of vehicle body panels
Repair or refurbish Trim components
Repair vehicles using thermal welding operations and processes
Repair vehicles using non thermal joining, bonding and adhesive processes
Remove, repair and replace structural body panels
Identify and rectify vehicle body structural misalignment
Preparation and Paint:
Apply body filler & foundation materials
Prepare all types of vehicle body material
Prepare & refinish metal, plastic and pre-painted surfaces
Repair minor defects in all types of body panels and materials
Apply paint, primer and basecoat
Apply topcoats and clear coats and complete final refinishing operations
Identify and rectify paint or preparation defects
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:The North East-based travel operator now owns Procters Coaches in North Yorkshire, Compass Royston Travel, serving Stockton, Middlesbrough and Teesside, Esk Valley Coaches operating in North and East Riding of Yorkshire and Fourway Coaches, which operates across West Yorkshire Procters Coaches was established on April 1st, 1990 in Bedale North Yorkshire and is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Procters Coaches is a family owned business that has grown to be one of the largest coach companies in North Yorkshire. Kevin Procter previously, worked for his fathers company Procters Taxis in Bedale he started at the young age of 17 as a driver, but had an urge to drive buses. Kevin’s Dad, John retired and offered the business to Kevin, but he was still keen to drive buses and so the taxi company was sold to Kevin’s Uncle who still runs it today. Kevin took the opportunity then with a helping hand from his father and set up Procters Coaches and started with one mini bus and one large coach and so the story began! Procters Coaches is a real family company and many members of the Procter’s family are involved in the business. East Yorkshire became part the Go-Ahead family in the summer of 2018. The company operates regular bus services, in addition to open top and seasonal services along the North Yorkshire Coast.Working Hours :Monday - Friday - 8am - 4:30pm
Break 30-minutes unpaid, 2 x 10-minute paid breaksSkills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Alongside your job role in a beautiful location working with great produce and a delicious menu, you will also complete a Level 2 Commis Chef Apprenticeship which will act as the perfect foundation and springboard for your future career in hospitality
Apprentice Chef Gateway Café and Bar Cirencester, GL7 5TL
General Responsibilities include but not restricted to:
Under the guidance and instruction of the Head Chef assist in the preparation and cooking of menu items
To learn, through one-to-one training and development, the skills needed to understand and deliver all aspects of food preparation
As part of the Team contribute to the development and planning of menus, including identifying future food trends and displaying a passionate approach towards the development of new styles of food service and menu concepts
Assist with the daily/weekly stocktake which ensure that effective stock rotation is achieved, adherence to use by dates for the production of food are followed and great quality food is produced so not to contribute to wastage
Gain a full understanding of food costing, sales mix and menu planning
As part of the Kitchen Team participate in the smooth and efficient running of the kitchen
To understand the importance and significance of food allergies and work meticulously to the company policies and guidelines detailing best practice as instructed
Be customer focused at all times; approachable and quick to exceed expectations in fulfilling customer needs
Health and Safety
To contribute to the monitoring and maintenance of consistent food standards and quality across all areas and during all stages of production and supply
To participate in the HACCP (Hazard Analysis and Critical Control Point) procedure according to the principles of effective and efficient Food Safety Management
To be aware of and support the Kitchen Team’s quality control measures that ensure hygiene systems are achieved at all times including weekly deep clean and where applicable closing down procedures after each shift
Ensure adherence to the company’s Health and Safety Policy
Training to understand and have a working knowledge of all current Health and Safety legislation and Food Hygiene legislation and to be conversant with the rules contained therein
Participate in the daily cleaning and weekly deep clean of the kitchen and all food storage, preparation, and cooking areas.
Contribute to the day dotting that is carried out as per the principals of HACCP – Hazard Analysis and Critical Control Point (HACCP)
Participate in COSHH (Control of Substances Hazardous to Health)
General skills and personal qualities:
A genuine interest in quality ingredients and food preparation
An eagerness to learn new skills and techniques to create exciting menus
Enthusiastic, with a commitment to develop your own skills and knowledge in the creation, preparation, and provision of food preparation
An ability to learn quickly and apply flair and innovation to menu development and food presentation
Respectful manner and able to gain respect from colleagues and customers
Excellent communication skills
Organised and self-motivated, with a commitment to deliver to given targets and deadlines
An understanding that Kitchens are a busy work environment and as such understand you remain professional whilst under pressure
Dedicated team-player, who strives for excellence and leads by example
Reliable and an understanding of the importance of good time keeping
Good level of attention to detail
Positive and approachable manner
Weekend and Bank holiday's and evening may be required
Training:
Level 2 Production Chef apprenticeship standard qualification
Delivered within the workplace, Training will take place via Zoom meetings, Face to face with the Tutor visiting your workplace, Assessments and End point assessment
Functional skills in maths and English will be undertaken as part of this apprenticeship (if required)
Training Outcome:
Good long term career prospects and room to develop and grow within the business
Chef/responsible for running own restaurant
Employer Description:The ATA will employ you on behalf of this organisation whilst you are completing your apprenticeship qualification.Working Hours :40 hours per week, days and times to be confirmed. Must be flexible.
Hours will include weekends, bank holidays and evenings when requiredSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...