Providing 1st line helpdesk support to customers in line with SLAs
Conducting password resets and setting server permissions
Providing initial support for tech queries
Troubleshooting technical issues
Installing, testing and maintaining hardware such as laptops, firewalls, desktops, switches and networks
Training Outcome:
There may be an opportunity for a fill time job role upon completion
Employer Description:Calling all aspiring IT Technicians… we have the perfect opportunity for you!
Blowfish Technology are on the hunt for the next IT Support Apprentice to join their rapidly growing team! The Blowfish Technology Team are all fully qualified PC Technicians with a range of qualifications from Microsoft System Engineers to Cisco Certified Professionals, they really do promote personal development in the workplace!
As an apprentice, you will be tasked with providing 1st line support to customers, troubleshooting technical issues, installing, testing, and maintaining hardware and much more. You will be immersed in all things IT! Supported by the Managing Director who has a track record of successful apprentices as well as a specialist coach from Baltic Apprenticeships, you will have access to industry expert knowledge throughout your apprenticWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Patience....Read more...
