DENTAL ASSOCIATE - MIDDLESBROUGHWe're looking for a Dental Associate to join a mixed practice located in Middlesbrough, North YorkshireThis company own and operate a number of newly refurbished Dental Practices across the UK with the bulk mainly in the North of England. They are currently in a phase of exceptional growth so now is an excellent time to join!At this company, their approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. They believe in treating every patient with empathy, respect, and the highest standard of clinical excellence.About the role and you:
Ideally you will be an experienced Dentist in the UK with GDC registration and NHS performer number but Foundation Dentists please do apply also!UDA rate starting from £13.50 per UDA but negotiable based on experience so please do apply and we can discuss at interview.45% private income split. They have invested several million pounds to promote private dental sales within the last 2 years through a dedicated call centre and marketing team to help manage your diariesBetween 5,000 and 8,000 UDAs available per annum
About the Practice:
Currently a 7 surgery practice with another 5 under construction to take it to a 12 surgery practice by early 2026Fantastic highly experienced and stable team of TCOs, Receptionists, Nurses and Practice Manager on hand to assist youNewly refurbished practices with the very busy and latest equipment including Dentally software, Rotary Endo & iTero scanners. Any other equipment you require, just ask!Long term & growing patient base with the potential to drive private treatments as you wish alongside your NHS commitments....Read more...
Your training and development will be supported through your Apprenticeship provider, and you will also receive a thorough onboarding process, where we will give you full industry training and marketing training including different types of marketing.
You will have everything you need to develop and manage your own workload, enjoying a level of independence in organising your work schedule within the KPI and SLA requirements.
Main Duties and Responsibilities:
The post holder is required to undertake the following duties in accordance with Key Performance Indicators (KPIs) which are subject to continued change:
Assist with market research: analyse trends, competitor activity, and target audience insights for both Eemits and 2wayradioshop
Craft engaging content for the 2wayradioshop social media channels (LinkedIn, Facebook, YouTube, TikTok)
Assist with the migration and development of a brand new 2wayradioshop website
Develop marketing materials for 2wayradioshop: including brochures, infographics and other relevant collateral
Create email marketing content based upon agreed strategy and layout
Adopt a basic understanding of SEO principles
Write SEO-friendly blog posts based upon agreed strategy and layout
Develop an understanding of using key marketing tools: including ActiveCampaign and Canva
Use strong organisational skills to plan, create, and execute key marketing tasks
Liaise with third-party providers where relevant: e.g., PR publications
Use Generative AI to support content creation, data reporting, and automation creation for email marketing and e-commerce marketing
Act as a positive role model within the business and continually strive to improve customer satisfaction
To work alongside colleagues and managers to provide exceptional service levels to customers
Undertake and successfully complete Apprenticeship studies, industry training and applicable level technical knowledge
To comply with all Company policies and regulations as well as the relevant industry standards in relation to installation, maintenance, and operation of radio equipment for hire and rental usage
To undertake any other duties commensurate with the role and salary as requested by your Manager or Managing Director
Training:
Multi-Channel Marketer Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:Established in 1986, Eemits Communications is a leading UK two way radio supplier, providing business communication solutions across the country for over 30 years. We are a privately-owned company committed to ensuring that we serve our customers with the best possible technical communication solutions to suit their needs and follow up with first-class after-service.Through our continual investment in equipment and network infrastructure, Eemits is proud to be one of the first two way radio suppliers to bring our communication solutions into the digital ageWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To assist the dentist/hygienist/therapist in all clinical procedures
To assist in planning appointments to avoid delaying both patients and clinicians
To ensure that the surgical areas and equipment are regularly cleaned and maintained including aspiration systems & autoclaves. Paying all due attention to relevant legal and ethical codes, in addition to the practice policy in respect of cross infection control and health & safety
To keep accurate records and ensure the recording methods are used in line with agreed practice policy and current medico-legal guidelines
To advise the Practice Manager of any faulty or poorly functioning equipment so that action may be taken to remedy any defects
To take all reasonable measures to ensure patient comfort
To maintain patient confidentiality. (This includes preventing medical histories; treatment proposals; conversations, financial transactions; reactions to treatment being overheard.)
To record stock drawings and maintain records to ensure that materials/stationery are never out of stock
To make certain that an efficient link with the dental laboratory is upheld to prevent delays in the dispatch and receipt of work
To follow practice Health & Safety codes in all aspects including handling/taking x-rays, mercury handling, resuscitation, emergency procedures and fire drill
To maintain and increase competence in nursing skills by actively following a programme of continuous professional development.
To carry out any other duties requested by the employer to ensure that patients receive a high quality of patient care
To be flexible with your duties to ensure the smooth running of the practice
Training:
Day release at Middlesbrough College
On and of the job training
Level 3 Dental Nursing apprenticeship standard
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. Employer Description:Normanby Dental Practice is a dental surgery near MIDDLESBROUGH and provides a list of procedures. It is both NHS and private dentist.Working Hours :Monday to Friday between 9:00am - 5:00pm.
Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
To deliver digital marketing (in particular, Social Media marketing but also Google Ads, SEO, PPC) and develop marketing strategy to Wander Films and Clients. Deliver reports and achieve the best ROI
Creative input to projects and to keep up to date with latest production and marketing trends – to keep our content current and fresh whilst retaining the Wander Films quality & style
Write marketing campaigns, keyword research, create & deliver reports, communicate with clients, contribute to social media engagement, keep up to date with trends, deliver paid ads and anything else within digital marketing
Training:
Multi-Channel Marketer Level 3 Apprenticeship Standard
Day release once a week (online learning)
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Here at Wander, our insane creativity meets impact to create a multi-award-winning studio that’s out here crafting bold, unscripted stories that cut through the noise and grab attention. From intro videos to documentary series, branded films to social ads, we bring your vision to life. Wander is made up of a team of incredible, trailblazing creatives focused on producing exciting unscripted content for streamers, digital & broadcast. We’re also collaborating with other indies to co-produce the next generation of TV.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Assisting in the preparation of exquisite dishes across a dynamic menu
Learning classical and contemporary cooking techniques from seasoned professionals
Maintaining impeccable hygiene and organisational standards
Contributing to the vibrant energy of a fast-paced, high-end kitchen
Experimenting with ingredients and presentation to elevate the dining experience
Training:
Commis Chef Level 2
Day release at Middlesbrough College weekly
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress to a full-time Commis Chef role within our team.Employer Description:Tariq, the visionary owner of Bazaar Restaurant, is on a mission to mentor the next generation of gastronomic greatness. This is your chance to train under a passionate team, in a kitchen that celebrates creativity, precision, and bold flavours. As a Commis Chef Apprentice, you won’t just learn to cook — you’ll learn to captivate.Working Hours :5 days a week. Days and shifts TBC.Skills: Attention to detail,Customer care skills,Presentation skills,Team working,Creative....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Thursday, 08:15 - 17:30 and Friday, 08:15 - 16:45Skills: Communication skills,IT skills,Attention to detail....Read more...
To dispense medicines safely and effectively
To accurately check dispensed medicines against a prescription
To undertake ward pharmacy duties e.g. ward top-up, order medicines for patients, medicines reconciliation - a process of obtaining an accurate, up to date list of a patient’s medication and comparing this to their current prescription, communicating and resolving any discrepancies between the two
To work on a rotational basis throughout the department
Attend college, meeting deadlines for assignments and completing knowledge and skills work to a high standard
Training:
As an apprentice you will be trained in the full range of duties, undertaken a variety of tasks under the supervision of a qualified pharmacist
Duties vary depending on the setting, but may include selling over-the-counter medicines, dispensing prescriptions, ordering pharmaceutical stock and providing medical information to patients
On completion, you will gain the Pharmacy Technician Level 3 apprenticeship
Training Outcome:Following the successful achievement of the apprenticeship standard, opportunities will be available for the apprentice to progress.Employer Description:South Tees Hospitals NHS Foundation Trust is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals. Our workforce of almost 10,000+ provides a range of specialist regional services to 1.5million people.Working Hours :Monday - Friday 8.30am - 5.00pm. One day per week college training (Weekends and bank holidays on a rota basis).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Support with the preparation and distribution of transport documentation, such as delivery notes and ADR paperwork
Communicate with drivers, customers, and suppliers to ensure accurate and timely delivery information
Assist with booking vehicle maintenance, MOTs, and safety inspections
Ensure compliance with ADR, health & safety, and environmental regulations in all administrative tasks
Provide general office support, including filing, data entry, and responding to telephone and email enquiries in a clear, professional & timely manner
Supporting with general payroll paperwork
Training:Business Administrator Level 3.Training Outcome:Successful completion of the apprenticeship can lead to a permanent Business Administrator role within Halcyon Tankers. As you gain experience, you’ll have opportunities to progress into areas such as transport planning, compliance, or wider office management.Employer Description:Halcyon Tankers Ltd started in 2017 with 3 employees and now has a total of 176 and growing. We transport many products including GP chemicals, Fuels, Bitumen and Gas. We currently operate across 15 depots across the country. Halcyon Tankers was established with a clear goal in mind: to deliver safe, efficient, and customer-focused transport services for the bulk liquid and chemical sector.Working Hours :Monday to Friday 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Support with the preparation and distribution of transport documentation, such as delivery notes and ADR paperwork.
Communicate with drivers, customers, and suppliers to ensure accurate and timely delivery information.
Assist with booking vehicle maintenance, MOTs, and safety inspections.
Ensure compliance with ADR, health & safety, and environmental regulations in all administrative tasks.
Provide general office support, including filing, data entry, and responding to telephone and email enquiries in a clear, professional & timely manner.
Supporting with general payroll paperwork.
Training:
Level 3 Business Administration
Hartlepool College
1 Day training release
Training Outcome:Successful completion of the apprenticeship can lead to a permanent Business Administrator role within Halcyon Tankers. As you gain experience, you’ll have opportunities to progress into areas such as transport planning, compliance, or wider office management.Employer Description:Halcyon Tankers Ltd started in 2017 with 3 employees and now has a total of 176 and growing. We transport many products including GP chemicals, Fuels, Bitumen and Gas. We currently operate across 15 depots across the country. Halcyon Tankers was established with a clear goal in mind: to deliver safe, efficient, and customer-focused transport services for the bulk liquid and chemical sectorWorking Hours :Monday – Friday between 8:30am-4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...