An excellent new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 7094
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Home Manager to manage an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin and previous experience managing a nursing home**
As the Home Manager your key responsibilities include:
To manage staff and resources so that each resident can enjoy a dignified and fulfilling life
You’ll be working closely with your Clinical Lead and the wider healthcare and hospitality teams to ensure the quality of individual service and care consistently meets high standards and those of our external regulators
Reporting to the regional Operations Manager, you will create and lead a vision for the home to ensure a philosophy of continuous improvement, encouraging and supporting the home’s journey to ‘outstanding’
Whilst managing people and processes, being a Home Manager is a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and multi-disciplinary teams
The following skills and experience would be preferred and beneficial for the role:
Ability to deliver outstanding care for our residents
In depth understanding of the legal requirements such as Health and Social Care Act, CQC regulations, KLOEs and rating characteristics
Hold a full UK driving licence
Very well organised
Lead by example
Goes the extra mile for residents and staff
The successful Home Manager will receive an amazing salary of £65,000 per annum. This exciting position is a permanent full time role for 40 hours a week, from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Annual performance related bonus
Additional bonuses based on excess profit
Comprehensive induction programme
Further training and career progression
25 days holiday (plus bank holidays)
Private medical cover
24 hour Employee Assistance Programme
Cost of DBS covered
Reference ID: 4161
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a motivated Home Care Assistant to work in an exceptional home care service based in the Lowestoft, Suffolk area. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**To be considered for this position you must have an NVQ Level 2 in Health & Social Care**
As a Home Care Assistant your key duties include:
Promoting the well-being and providing the highest quality of care to residents
Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
Ensure accurate record keeping at all times
The following skills and experience would be preferred and beneficial for the role:
Have a genuine desire to care for others
Good verbal and written communication skills
Able to show a can-do attitude always
Must have a car
The successful Home Care Assistant will receive an excellent salary of £14.50 per hour. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
** Paid travel time & mileage**
Paid training program
Paid DBS
Uniform
Enhanced rates for weekends and Bank holidays
Mileage paid at 25p per mile and we also pay travel time between visits
Use of a pool car*
Reference ID: 6147
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Lowestoft, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 4658
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Lowestoft, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 4658
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Lowestoft, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 4658
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding job opportunity has arisen for a committed Registered Nurse to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company’s medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals
Report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
Proven experience of working in a care setting
Well-developed time management and leadership skills
A good team player
1+ year NMC registration
The successful Nurse will be offered an excellent salary of £22.75 per hour and the annual salary is up to £56,784 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4152
To apply for this fantastic job role, please call on 01216380567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Home Manager to manage an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin and previous experience managing a nursing home**
As the Home Manager your key responsibilities include:
To manage staff and resources so that each resident can enjoy a dignified and fulfilling life
You’ll be working closely with your Clinical Lead and the wider healthcare and hospitality teams to ensure the quality of individual service and care consistently meets high standards and those of our external regulators
Reporting to the regional Operations Manager, you will create and lead a vision for the home to ensure a philosophy of continuous improvement, encouraging and supporting the home’s journey to ‘outstanding’
Whilst managing people and processes, being a Home Manager is a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and multi-disciplinary teams
The following skills and experience would be preferred and beneficial for the role:
Ability to deliver outstanding care for our residents
In depth understanding of the legal requirements such as Health and Social Care Act, CQC regulations, KLOEs and rating characteristics
Hold a full UK driving licence
Very well organised
Lead by example
Goes the extra mile for residents and staff
The successful Home Manager will receive an amazing salary of £65,000 per annum. This exciting position is a permanent full time role for 40 hours a week, from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Annual performance related bonus
Additional bonuses based on excess profit
Comprehensive induction programme
Further training and career progression
25 days holiday (plus bank holidays)
Private medical cover
24 hour Employee Assistance Programme
Cost of DBS covered
Reference ID: 4161
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Are you looking for a role with variety, responsibility, and teamwork at it's core? Would you like to support customers and colleagues while developing valuable skills in a fast-paced environment? Adande Refrigeration is a UK based manufacturer of refrigerated drawers that are trusted across the globe.They are recruiting for a role as Service & Sales Support person, to assist customers and engineers with any technical issues, arrange repairs for customers and to deliver a world class customer service experience for service and maintenance of products. As part of the service team, you will also be assisting the sales department with order processing, phone calls and e-mails and any other day to day duties that may be required.Essential Information:Hours of work - Monday to Friday 08:30 - 17:00 with unpaid 30-minute break for lunch.Holiday - 22 days, plus bank holidays (per full holiday year).Office Based - Lowestoft (Suffolk).Key Tasks will include:
Arrange our engineers to attend service calls on customer's units where requiredArrange correct service components in relation to service callsProvide technical support to the customerProvide technical support to the service engineersFulfil customer requestsMaintain our NAV system closing service calls / process the relevant paperworkUse our Salesforce system on a day-to-day basisGood communication and reporting with team, service providers, and overseas partnersProcess incoming sales orders and sales return ordersCheck sales orders on NAV system for accuracy prior to confirmation to customerFollow Adande's customer journey process
You will need to:
Have a "passion" for producing first class customer serviceBe Health and Safety focusedGood communication skills with our team, customers, engineers, partners and managers.Show you are reliable and can work diligentlyHelp develop a teamwork approach, whilst maintaining your individual responsibilitiesDemonstrate an in-depth knowledge of all Adande productsBe reliable and diligentCreate effective working relationships with service providersProvide good customer service with the customer 'in mind'Be able to work as part of a team across multiple departmentsBe comfortable working in a high paced environmentIdeally have basic Excel experience, although this is preferred but not essential
How to Apply:If you are interested in this role and would like to learn more please attach your CV to the link provided.....Read more...
To provide administration support for our people processes including but not limited to:
Processing paperwork
Filing
Dealing with mail
Data gathering
Arranging meetings
Reception support
Payroll support
Recruitment – assist with the recruitment process, including supporting the pre employment administration and arranging interviews
Training - assist in maintaining the database
Reception support - cover reception duties as required
Employee Life Cycle - support all aspects from new starter to leaver
Absence - support the absence management process ie maintaining the database and producing and processing return to works for managers
Payroll - to support the monthly payroll process and cover when required
Training:
HR Support Level 3 Apprenticeship Standard
Your training will take place one day a week at City College Norwich - Norfolk House, Exchange Street NR2 1DD
Training Outcome:This course should support a learner’s progression which may include:
Continuation, development or promotion at work or within this sector
The skills to further develop a specialism within the Professional Services sector
A learner may choose to progress to the Level 5 HR People Professional Apprenticeship Standard
Successful completion of this apprenticeship will allow the apprentice to apply for Associate Membership (Assoc. CIPD) of the Chartered Institute of Personnel & Development (CIPD), the professional body for the HR Sector (if the EPA is taken through the CIPD)
Employer Description:We pride ourselves on our strong team of 4,600 people across our company. Our culture is all about driving high performance; encouraging and rewarding entrepreneurial and team behaviour; creating an inspiring culture where individuals and teams can be successful; and celebrating our successes while always striving for more. We call our culture ‘our way’ and it’s embodied in everything we do.
At almost three times the size of our nearest competitor, we are the undisputed industry leader. And in order to be the best, we need to develop and hire the best people for now and our future ambitions.
Nomad Foods has all the jobs and departments you might expect in a fast-moving consumer goods company including sales, marketing, research and development, finance, HR and IT. With 13 of our own manufacturing sites, we also offer great jobs and careers in all aspects of supply chain operations including production, engineering, procurement and logistics.Working Hours :Day Shifts - 08:30 - 17:00, with one hour unpaid lunch.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
