Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Overview
Calibration Technicians, work as individually or as a part of a team to ensure that the measuring equipment used by customers to manufacture, process or measure particular processes, to ensure that the equipment used is satisfactory to the required standards, and thus ensuring they produce a high quality product, using a process called calibration.
Calibration is defined as “the documented comparison of the measurement device to a internationally recognized reference standard”.
Calibration covers a multitude of different parameters including electrical instrumentation, pressure devices, torque tools, weighing equipment, dimensional measuring equipment and gauging and temperature measuring systems.
The work is pre-dominantly in environmentally controlled laboratories, and use state of the art machinery, which is capable of measuring up to 0.000001mm.
Typical customers are found in the following industries:
Pharmaceutical, aerospace, oil and gas, automotive, power generation, food, process and chemical, electrical engineering and a wide variety of other industries
You will be proactive in finding solutions to problems and identifying areas for improving the business.
Specific Specialist Knowledge:
Understand mathematical techniques, formula and calculations used in a technical support environment
Understand the methods and techniques used to evaluate technical data and documentation
Understand how to identify that the data and documentation being used is current and up to date
Understand the requirements of the customer (internal/external) and support using the appropriate tools, equipment and processes
Specific Specialist Skills:
Produce calibration documentation that contains all the relevant and necessary data in accordance with company quality systems
Record calibration data in the required format
Ensure that all calibrations follows national/international standards
Save and store technical documentation in the correct format, location in accordance with organisational and/or customer requirements
Develop effective business and/or customer relationships
Provide technical advice and guidance to others
Contribute to the business by identifying possible opportunities for improving working practices, processes and/or procedures
Training:
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Technical Support
Training Outcome:Full time position upon completion of apprenticeship.Employer Description:Tyneside Standards Limited was formed in 1995 at the behest of several eminent businessmen based in the Tyneside area who served on the board of Tyneside TEC. They were becoming increasingly frustrated at having to send their equipment to the Midlands and beyond to find the top class Calibration laboratories they sought for their instruments. Thus sending millions of pounds from the North East economy.
So Tyneside Standards was created with the conception being to create a “Centre of Excellence” where Metrology “The Science Of Measurement” was available here in the North East servicing the requirements of Northern Industry and restricting the flow of work leaving the area.
Since the formation in 1995 Tyneside Standards has operated with the same ethos Top class calibrations without compromise! Therefore our first objective when we set up the laboratory was obtaining UKAS accreditation so that we may provide the top class calibrations the businessmen of the North East sought with a certificate bearing the Crown Which renders it a legal document We achieved this distinction within two years of our formation.
Our accreditation was in the Mechanical Dimensional area however very soon we achieved accreditation in the Electrical field before adding Torque, Pressure, Temperature and Mass to our scope of accreditation to supplement our vast scope we have added on site calibrations for Surface Plates, Optical Projectors, and Pressure Gauging.
Swift service and high integrity is the strategy we have employed over the years,making sure we provide the client with a service tailored to suit their requirements. We have grown in stature each year by reinvesting profits in the building, on machinery of the highest accuracy and state of the art software. Whilst we always regard training as the most sound investment of any business.
We have achieved our growth by reputation and recommendation. Never having employed a salesman or company representative in order to keep the cost of our customers calibrations at a minimum and everyday contact with those at the helm of the business.Working Hours :Monday - Friday 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...