Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Manage a variety of administrative tasks in a fast-paced environment, ensuring efficiency and accuracy.
Perform data input tasks, ensuring all information is accurately recorded and maintained. Scan and file documents systematically to ensure easy retrieval and organisation.
Create and bind contracts, ensuring all documents are complete and professionally presented.
Answer and manage phone calls, providing excellent customer service and directing inquiries appropriately.
Greet customers warmly, ensuring they feel welcome and attended to.
Schedule and manage appointments, coordinating with clients and team members to ensure smooth operations.
Collaborate with a busy admin team, contributing to a supportive and productive work environment.
Demonstrate strong multitasking abilities, effectively handling multiple tasks and priorities simultaneously.
Training Outcome:Progression for the right candidate. Employer Description:Here at Silvergate, we pride ourselves on our expertise, knowledge and passion for our work. We strive daily to achieve the best results for our clients. Whether this is achieving your successful Mortgage Application, writing your Will or protecting your family home by completion of your Family Asset Protection Trust.
You can rest assured that as a company, our greatest asset is not only our expert advice, passionate workforce or our homely office - our greatest asset is our client base. We are all very proud of the successes which we have achieved for you, our clients.
Our number one priority always has been and always will be our clients. We care about expressing the importance of planning out your estate and your finances as you never know what the future holds. We can guide you in the right direction to protect your finances, your assets and your estate, with a free consultation with no obligation advice, catered around you.
We proudly work with a diverse client base - young parents looking for the most cost effective Life Insurance and wanting to secure their children's future, older people looking to pay for their own funeral, to young families who have been declined a mortgage from their bank then leaving our office with an approved mortgage application - to everything further and in between.
We offer straightforward advice and information on mortgages, estate planning, life protection, property investment plus so much more.Working Hours :Monday to Friday between 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail....Read more...
