Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
Answer phone calls and transfers them as necessary
Scanning, copying and filing appropriate documents as needed
Data Processing:
Process sales orders
Quickbooks
Job Tracking
Spreadsheet
Despatch processing and produce shipping labels
Process purchase orders/invoices
Stock Management:
Cross Checking inventory to stock in storage locations, flagging and resolving variances
Record incoming and outgoing stock
Assist production team as necessary
Developing product information ready for going live on the web site
Assist Directors with their duties as appropriate
Maintain confidentiality of information and to comply with requirements related to GDPR
To undertake any necessary training and development required including appropriate health and safety courses
Training:
Training in a wide range of administration duties on site
Level 3 Business Administration qualification
All training to take place at the employer's premises
Training Outcome:
Possibility of full time employment upon successful completion of the apprenticeship
Employer Description:With over 8 years experience in digital print, we have set up Print Prodigy to deliver excellence and quality in all forms of digital print.Working Hours :Monday to Friday, 09:30 - 16:00 with a 30 minute lunchbreak.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT Skills,Logical,Non-judgmental,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Booking Appointments: Schedule, confirm, and manage patient appointments using the practice’s electronic system, ensuring efficient use of clinical time.
Scanning: Digitally scan and upload patient documents to the electronic health record system, maintaining accuracy and confidentiality.
Coding: Apply appropriate medical codes to patient records for billing and documentation, in line with current coding standards.
Shredding: Safely dispose of confidential documents in compliance with data protection and privacy regulations.
Deductions: Assist with processing insurance claims and patient billing deductions, ensuring accurate financial records.
Taking Post: Handle incoming and outgoing mail, including sorting, distributing, and recording correspondence.
Training Outcome:Progression for the right candidate.Employer Description:Mayfield Medical Group is a dynamic and bustling General Practice with a patient base of 9,300 individuals. The practice provides high-quality healthcare services to the diverse community. Mayfield Medical Group are proud to dedicate their commitment to patient care, innovation, and continuous improvement.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Initiative....Read more...
Supporting Account Manager with portfolio of accounts
Data collection of account performance
Liaising with the warehouse to organise fulfilment by Amazon
Liaising with finance to collate sales data
Updating and optimisation of platform content using a variety of marketing tools
Training:
Your apprenticeship training will be a fully work based learning programme across 18 months
Upon completion of your apprenticeship, you will achieve a level 3 qualification in business administration
Training Outcome:
Full time role potentially available upon completion of apprenticeship as well as the opportunity to progress in various departments where the individual see's themselves fit and enjoy working
Employer Description:We specialise in 3P selling via key platforms such as Amazon, eBay and TikTok selling core FMCG brands.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Team working....Read more...
Key Responsibilities:
Operating in a safe and appropriate manner with good manual handling technique
Ensuring stock is organised and stored in the correct manner.− Material handling of goods-in and goods-out stock into and out of our warehouse onto a trailer.
Ensuring the warehouse is kept clean and tidy
Conduct stock counts and highlight any stock discrepancies
Requirements:
A willingness to learn and develop new skills
Good communication skills and the ability to work well within a team
Strong attention to detail and the ability to follow instructions accurately
Good numerical skills and basic computer literacy
Physically fit and able to lift heavy objects (up to 25kg)
A minimum of GCSEs or equivalent qualifications in maths and English
Benefits:
Comprehensive on-the-job training and development
Opportunity for career advancement within the company
Exposure to a fast-paced and dynamic work environment
Support from experienced mentors and colleagues
Company events
Training:
A fully work-based programme working towards a level 2 Supply Chain Warehousing Operative standard
Training Outcome:
Opportunity for career advancement within the company
Employer Description:We specialise in three kinds of goods: customer returns, refurbished goods and surplus inventory. We know the market and we know what our customers need. We offer extensive experience in delivering goods to end users.Working Hours :Mon-Fri 09:00-17:00.Skills: Analytical skills,Attention to detail,Initiative,IT skills,Physical fitness,Presentation skills,Problem solving skills,Team working....Read more...